Customer Engagement

1 week ago


Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

**Responsibilities**:

- Plan, schedule, and execute engagement campaigns through digital channels to increase product expansion and renewal.
- Collaborate with relevant stakeholders to develop and deliver good engagement campaigns for all existing clients.
- Generate weekly engagement rate report to manager.

**Requirements**:

- Bachelor’s in Marketing, Communication, PR, etc.
- Min 1-2 experience working as Customer Engagement or **Content Writing**
- Creative content writing
- Excellent stakeholder management
- Excellent written and verbal communication skills and must have a thorough understanding of digital marketing and -strategy.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Ability to work in a fast-paced, high-pressure environment
- Highly goal-oriented individual and have excellent communication skills
- Curious, open-minded, detail-oriented, and a strong problem solver
- Fluent in Bahasa Indonesia & English

Don't forget to check our Recruitment FAQ at
**bit.ly/RecruitmentFAQ-Mekari** [ENG] or
**bit.ly/RekrutmenMekari-FAQ** [INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon


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