Customer Engagement Executive
2 days ago
Your Responsibilities:
- Your responsibilities include, but not limited to:
- Responsible for direct, scientific (on label) & promotional engagement with targeted HCPs from the public and private sector, becoming an integral adviser to the HCP in scientific topics regarding not only disease but also therapeutic options, patient journey and programs
- Go-to-science contact that supports and identifies knowledge needs and gaps within our main HCPs, orienting our internal cross-functional teams to develop solutions and/or projects that bridge those gaps and provide support to our clients.
- Foster the adequate use and dissemination of our e-platforms to obtain new data, increase disease knowledge and provide support for patient programs. Also, educate MEs and nurses in these programs´ onboarding and benefits.
- Grow a deep understanding in the respective disease area and focused therapies, to provide disease education and knowledgeably discuss guidelines, published clinical trials and therapeutic options and brand related discussion including promotional activities (RTD, PP, PD). National events and events related with medical association will be leaded by marketing in coordination with CEA, BM dan FH
- Ensure appropriate and dynamic identification/mapping of MEs and execute advocacy development plans to effectively prioritize and engage MEs aligned with brand strategy.
- Collaboration with other functions (access & marketing) in shaping country strategy by collecting impactful insights from MEs.
- Engages with internal colleagues (Strategy Lead, Medical Lead, Access and Commercial areas as appropriate) in identifying and developing cross-functional initiatives.
- Maintains and demonstrates comprehensive and in-depth scientific knowledge of an assigned TA/brand (or brands), including disease principles and therapeutic approach, not excluding support to access teams in patient journey and potential HCS hurdles.
**Commitment to Diversity & Inclusion**:
- Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve._
**Minimum requirements**
- Minimum requirements
- What you’ll bring to the role:
- Highly developed interpersonal and teamwork skills
- Strong communication skills with high impact presentations
- Proven problem solver ,technology /digital savvy
- Field/territory management
Why Novartis?
- 766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
- We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working. We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying
- Imagine what you could do at Novartis**Division**
- PHARMA
**Business Unit**
- AMAC
**Country**
- Indonesia
**Work Location**
- Jakarta
**Company/Legal Entity**
- PT Novartis Indonesia
**Functional Area**
- Sales
**Job Type**
- Full Time
**Employment Type**
- Regular
**Shift Work**
- No
**Early Talent**
- Yes
-
Customer Engagement
7 months ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - Minimum education S1. - Fresh graduate with strong Excel skills - 1 year experience is preferably proficient in Microsoft Excel/Google Sheets, with expertise in pivot tables and lookup functions. - Exceptional attention to detail, recognizing the critical nature of the role in minimizing errors. - Quick learner with the ability to adapt...
-
Customer Engagement
1 week ago
Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full timeMekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia. To reach millions, we need more people like you: entrepreneurs,...
-
Customer Engagement
3 months ago
Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full timeMekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our 10+ years of journey we have reached over 1 Million...
-
Engagement & Development Staff for Customer Care
7 months ago
Jakarta, Indonesia tiket.com Full time**Your main duties in flying with us**: - ** Assisting The Customer Care Learning & Development Leader in Executing Competition Programs**:Facilitate internal competitions within the customer care division to identify and nurture talent; handle external selection processes and debriefing materials for competitions; assist participant’s needs and...
-
Senior Services Engagement Engineer
8 months ago
Jakarta, Indonesia SAP Full time**We help the world run better** **Key Responsibilities & Tasks** The Senior Engagement Engineer works for customers covered by a long-term post-sales engagement. An engagement is a collaborative relationship between a customer and individual resources or teams with a specific mandate based on a defined contract. The aim of this role is to support a...
-
Customer Success Executive
6 days ago
Jakarta, Indonesia redhat Full time**About the job**: - The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Jakarta, Indonesia. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings and services....
-
Customer Success Executive
6 days ago
Jakarta, Indonesia Red Hat Software Full timeAbout the job: The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Jakarta, Indonesia. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings and services. You will...
-
Customer Relationship
6 days ago
Jakarta, Indonesia Nusantics Full timeYour exciting role Analyze and monitor the main KPIs and CRM actions for Nusantics' customer base Transfer customer’s data into business insights, and plan for actions towards maximize the data potential Collaborate in the definition and execution of different marketing campaigns. Plan and execute customer engagement initiatives Maintain customer...
-
Customer Engagement Specialist
7 months ago
Jakarta, Indonesia High Reaching Club Football Academy Full timeWanita, maksimal usia 28 - Berdomisili di Jakarta Utara - Dapat berkomunikasi dengan baik - Mampu menawarkan produk untuk bergabung - Kemampuan dalam mengetik / menulis pesan - Memahami fungsi Microsoft Office dengan baik - Dapat bekerja secara detail dan teliti - Ada keinginan untuk belajar mengenai Academy Sepak Bola - Ada keinginan untuk bekerja di...
-
Customer Success Executive
7 months ago
Jakarta, Indonesia 99.co Full time**About us** We are looking for an experienced Customer Success Executive to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **What you will do**: - Member account activation after the sale is complete. - Activate the...
-
Customer Success Executive
7 months ago
Jakarta, Indonesia 99.co Full time**About us** We are looking for an experienced Customer Success Executive to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **Responsibilities**: - Member account activation after the sale is complete. - Activate the...
-
Employee Engagement Executive
1 week ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Engagement Specialist
4 weeks ago
Jakarta, Indonesia EF EFEKTA English for Adults Full timeWe Are Hiring: Engagement Specialist Are you a highly motivated and enthusiastic individual with a passion for creating meaningful connections? Join our team as an Engagement Specialist and play a pivotal role in fostering a positive and engaging experience for both our staff and students while supporting recruitment efforts. **Your Responsibilities**: -...
-
Senior Panelist Engagement Executive
4 months ago
Jakarta, Indonesia KANTAR Full timeWe’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the...
-
Senior Engagement
2 weeks ago
Jakarta, Indonesia Ajaib Full timeCompany Description **Job Description**: - Foster an excellent employer-employee Relationship and develop an engagement initiative to tap into different employee segments (online & offline) - Implement and coordinate employee engagement and culture internalization related programs such as onboarding, wellness programs, and appreciation programs to boost...
-
Customer Success Executive
1 week ago
Jakarta, Indonesia 99.co Full timeWe are looking for an experienced Customer Success Executive to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **Responsibilities**: - Member account activation after the sale is complete. - Activate the depth product...
-
Consumer Engagement Associate
2 days ago
Jakarta, Indonesia GO-JEK Full time**About the Role **GoPay Consumer Engagement Associate will be responsible for any GoPay MTU acquisition and activation by creating and implementing strategic marketing plans across various touch points namely visibility, partnership, and digital to name a few. You will also be responsible for the marketing funnel of GoPay at the appointed district aligned...
-
Culture and Engagement
2 months ago
Jakarta, Indonesia Amartha Full timeAs a Culture, you are responsible for shaping and promoting company’s culture. You will focus on creating inclusive and engaging workplace culture to attract and retain top talent. **Responsibilities** - Executing the implementation of People & Culture strategies and initiatives that align with Amartha' s value - Champion and oversee cultural integration...
-
Customer Business Executive
6 days ago
Jakarta, Indonesia amdocs Full time**Primary Skill **:Other **Secondary Skill **:Other **Other Skills**: **Organizational Level 1**: Amdocs Global Business **Organizational Level 2 **:Amdocs International **Manager**: Pankaj Lamba **Location**: Indonesia - Jakarta (Amdocs Site) **Talent Acquisition**:Cherry Flojo Eugenio **Required Travel**: Minimal **Open to Relocation**: Relocation -...
-
Branding Attraction and Engagement Specialist
2 months ago
Jakarta, Indonesia DKatalis Full time**About DKatalis** DKatalis is a financial technology company with multiple offices in the APAC region. In our quest to build a better financial world, one of our key goals is to create an ecosystem-linked financial services business. DKatalis is built and backed by experienced and successful entrepreneurs, bankers, and investors in Singapore and Indonesia...