Engagement Manager

6 days ago


Jakarta, Indonesia Demolytic Full time

**Jakarta**:
**Indonesia**:
We are looking for an Engagement Manager to build positive relationships with clients during projects.

You’ll be the assigned clients’ first point of contact, ensuring that our customers remain satisfied with our services.

To succeed in this role, you’ll need to communicate well and multi-task under tight deadlines.

Experience in sales and customer service is an asset in this position.

If you’re a team player and a problem-solver, we’d like to meet you.

Your goal will be to ensure that our relationships with customers are strong, profitable and enduring.

**Responsibilities**:
Address customer issues with speed and efficiency

Identify upselling and cross-selling opportunities

Prepare reports on project performance

Work with sales teams to generate new business

Foster positive relationships with our customers as their primary point of contact

**Requirements**:
Excellent verbal and written communication abilities

Proven experience as an Engagement Manager

Problem-solving aptitude

Project management experience

Proficient in CRM/project management software



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