Engagement Manager Indonesia

4 months ago


Jakarta, Indonesia NOKIA Full time

**Join us in creating the technology that helps the world act together**

We are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people’s lives and help build the capabilities needed for a more productive, sustainable, and accessible world.

Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

**The team you'll be part of**

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Within Cloud and Cognitive Services, you will be working closely with Optus to develop the pre-sale solutions with them across our portfolio of Manages Assurance, Manages Performance and Managed Security. You will be part of a team who look after the wider Asia Pacific & Japan region (APJ) and will also working closely with our Global Solutioning Specialist and the Account Management Team.

**What you will learn and contribute to**

Your main responsibilities will be around the Pre-Sales Engagement Design and Architecture Support for the complex customer cases covering Operations Transformation, E2E outsourcing and BOT models for Multi-BG/Party Solutions. This includes the design of the solution along with various commercial models for the Managed Services, Managed Capacity, Hosted Services etc. It should cover Telecom and IT Infrastructure Operations Outsourcing, Operations Modeling and Business Modeling [Managed Services, Managed Capacity, Hosted Models], Outsourcing TAM analysis, Network Operations and Maintenance Knowledge Strong working knowledge of the Cloud, Network/Cyber Security, Analytics/Cognitive and 5G Eco-systems

Are you passionate about solving problems?
As part of our team, you will:

- Executive engagement capability to engage with customers at CxO Level
- Coordination with various BG Stakeholders for the optimal solutions and developing various services catalogues, business models
- Qualification of the complex deals with CCS Teams for the right fitment into strategy
- Close working channel partners and sub-contractor eco-system to develop the solution for the complex Managed Services deals

Follow all Nokia Information Security policies and guidelines including ISMS (ISO27001 program)

**Your skills and experience**

You have:

- Customer Relationship and mapping of key stakeholders on the customer side
- Understanding the basic requirement of customer and identifying various internal and external stakeholders to support the solution
- Arranging customer reference visits
- Knowledge management around the competitive benchmarking around network performance, price points etc.
- Working Knowledge Telecom Network [Wireline, Wireless, Passive Infrastructure, Enterprise etc.] Outsourcing Solution Design, Customer Engagement [Pre-Sales]
- Deep knowledge of Outsourcing Business Models, Global Delivery Centers for Network and Security Operations
- Business Modeling based upon the Network, Revenue, and Services etc.
- Working view of O&M Standards & Methodologies such as FCAPS through eTOM, ITIL, TL9000 based solutions
- Functional Organizations Process Design and Workflow Detailing along with establishing the functional Interfaces
- Detailed Knowledge of Company P&L and Cashflow requirement
- Commercial Negotiation and Pricing Experience
- Working Knowledge of Wireline, Wireless, Enterprise Network and Services, Transmission Network along with Passive Infrastructure Network

Planning and Organizing Skills

The Managed Services Market Lead for Managed Services Business Division should be able to:

- Anticipate and identify deviations and keep all participants and stakeholders informed.
- Developing close relationship with other Business Groups for Attach business and E2E Opportunities for both pro-active and reactive sales
- Working with Sales Team, CCS Portfolio Team for setting up the internal target price and managing the overall timelines for submitting the bid to customer as per the agreed timelines
- May need to create a structure for project documentation and remain conscientious in using it and ensuring that the rest of the team understands and uses it.

Communication Skills
- The Engagement lead should be able to articulate and negotiate consensus with his team members and external stakeholders.
- Must be courteous in written and oral communication and be able to get ideas across in a non-confrontational manner in one-to-one situations, small groups, and before large audiences.
- Educational background: B.Tech. [Electronics and Communication / Telecommunications (by education and by experience)
- At least 10 years of technical experience in a comparable role in t



  • Jakarta, Indonesia Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Jakarta, Indonesia EF Adults Indonesia Full time

    EF Adults Indonesia is seeking a highly motivated and enthusiastic individual to join our team as People and Engagement Officer. You will play an important role in fostering an engaging positive experience for our staff and students, as well as supporting the recruitment field. Organize and conduct staff engagement initiatives and activities monthly, by...

  • Customer Engagement

    1 week ago


    Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

    Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our 10+ years of journey we have reached over 1 Million...


  • Jakarta, Indonesia Gudang Segar Indonesia Full time

    Collaborate with department heads to identify training needs and develop tailored training plans. - Assist in the design, coordination, and delivery of engaging training sessions and workshops. - Contribute to the creation and maintenance of training materials, resources, and manuals. - Support the evaluation of training effectiveness through feedback and...


  • Jakarta, Indonesia Plan International Full time

    The Opportunity Meaningful child and youth participation is an important aspect of Plan Indonesia's work, given Plan Indonesia's work mandate as a leading organization in the fulfillment of girls' rights and equality. Youth and Plan staff have faced various challenges in implementing meaningful participation, such as understanding the forms of...


  • Jakarta, Indonesia Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • Engagement Support

    4 months ago


    Jakarta, Indonesia PT Magada Tirta Amerta Full time

    **Requirements**: - S1 any major - Online Content and Event Planning & Management; - Offline Content and Event Planning & Management; - Fundamental social media analytic skills (Meta Business or equivalent) are highly desirable; - Event management skills; - Public Speaking; - Stakeholders and Vendor Communication & Management skills; - Coordinating and...


  • Jakarta, Indonesia PepsiCo Full time

    Overview: The Communications and Sustainability Manager is responsible for driving the execution of comprehensive internal and external communications and Sustainability priorities for Indonesia market. The Communications and Sustainability Manager will play a key role in implementing initiatives that drive the reputation of the company, including the pep+...


  • Jakarta, Indonesia Amar Bank Full time

    **Who are we?** Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading digital lending product, Tunaiku has the distinction of being the first FinTech product in Indonesia. We are also the first digital bank on the cloud. As the first profitable digital bank, we managed to get listed on the Indonesian Stock...

  • HR Engagement

    4 months ago


    Jakarta, Indonesia PT Lawencon Internasional Full time

    Job Description: - Responsibility is to successfully manage the relationship between the employees and organization - To influence the experience of the employees - Work to understand the unique perspective of the employees, and their wants, needs, and priorities, in order to improve their interaction with the company or organization. - Understand and...

  • Engagement Specialist

    4 months ago


    Jakarta, Indonesia EF EFEKTA English for Adults Full time

    EF EFEKTA English for Adults EF - EXCELLENCE IN ENGLISH TRAINING EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified...


  • Jakarta, Indonesia Capillary Technologies Full time

    **About Capillary Technologies** **Job Description: Associate Engagement Manager** - Work closely with the Business Head to manage Key Clients and ensure world-class service experience - Full P&L responsibility for customer relationships owned, Manage and grow the existing clients - **Understand and analyze existing business** and figure out opportunities...

  • Marketing Manager

    4 months ago


    Jakarta, Indonesia Kerry Full time

    **Requisition ID** 50795 **Position Type** FT Permanent **Recruiter **#LI-SS1 **Posting Type** LI **About Kerry**: Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of...


  • Jakarta, Indonesia Gojek Full time

    ODS - Business Development, Jakarta **About The Role** As our Consumer Engagement (CE) Associate, you’ll be an instrumental cog in the Jabodetabek Consumer Engagement team wheel of Gojek that directly impacts the company’s (brand awareness and activation). Collaborating with (marketing and regional team), your main objective will be to (drive consumer...

  • Community Manager

    21 hours ago


    Jakarta, Indonesia FxPro Full time

    **Join FxPro**:a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Monaco, Nassau, and Dubai. FxPro boasts a diverse workforce of over 400 employees representing 22 nationalities, making it an exciting and dynamic workplace. At **FxPro**, we see each team member as an integral part of our...


  • Jakarta, Indonesia Allianz Trade Full time

    Allianz Trade, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Allianz Trade offers a complete range of services for the management of B-to-B trade receivables. Allianz Trade has...


  • Jakarta, Indonesia Allianz Trade Full time

    **Key Responsibilities**: - Responsible for overall Allianz Trade operations in Indonesia- Develop and execute annual and long term business plan and budget for Indonesia- Lead local business development activities with key business partners eg brokers, fronters and banks- Represent and promote the trade credit insurance business in Indonesia and generate...

  • Country Manager

    4 months ago


    Jakarta, Indonesia Datasearch Consulting Full time

    Competitive Salary + Bonus- Full-time / Indonesia- Indonesia **Country Manager / Head** **Jakarta, Indonesia** **Competitive Salary + Bonus** We are hiring a Country Manager/ Head professional to drive the sales targets, lead and manage the sales team in the Indonesia region. The incumbent will work with other sales, products, customer success, marketing...


  • Jakarta, Indonesia Visa Full time

    Company Description At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the...

  • Country Manager

    4 months ago


    Jakarta, Indonesia Thermo Fisher Scientific Full time

    **Reports to : Vice President/General Manager, SEATW** **Location : Jakarta, Indonesia** **Req ID**: :R-01198320** **Summary** Responsible for setting and delivering the Indonesia business strategy, driving profitable growth and business optimization in line with company expectations. Responsible for driving commercial strategy and innovation to...