Technical Support Specialist
3 days ago
**Responsibilities**:
- To provide technical assistance to clients for
products & services offered by Exabytes
- To provide guidance to clients for products &
services offered by Exabytes
- To troubleshoot errors related to hosting related
services (Windows & Linux)
- To monitor servers' performances
- To ensure servers are working on optimum
performance
- To reply to clients via Helpdesk
- To answer and reply to phone calls on Technical
related issues
- To perform weekly & monthly server maintenance
*
Requirements : *
- Maximum age 26 years old
- at least 1 years experiences of working in related field is required for this position
- Understanding of Linux system operation
- Understand the concept of server administration with Linux
- Server administration concepts of Linux
- Have a good communication and able to work under pressure
- Able to work with teams as well as individually
- Has the ability to analyze server problems
- Able to speak English at least passive.
- Willing to work shifting schedule
**Note**:
Only those who have the qualification that aligns will be invited to the interview
**COVID-19 considerations**:
Always wear a mask at the office, hand sanitizer always around, cubicle workstation, Work From Home allowed
(during the pandemic or after the probation period)
**Job Types**: Full-time, Fresh graduate
**Salary**: Rp2,200,000 - Rp3,000,000 per month
COVID-19 considerations:
Always wear mask at office, handsanitizer always around, cubicle workstation, Work From Home allowed
Application Question(s):
- Do you familiar with cPanel?
- Do you familiar with Linux CentOs?
- What kind of programming language do you commonly use?
**Experience**:
- Linux system operation: 1 year (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
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