Customer Loyalty Manager
1 week ago
Creating Customer campaign, develop campaign calendar, budget approval, and evaluation
Develop new merchant and handing merchant
Coordinate activities and execution of customer loyalty program with internal and external parties
Creating Event and program from Platinum Customer
Knowledge of Customer segmentation and targeting
Design Thinking and Journey mapping
Creating Communication Content for marketing collateral
Negotiation Skill
Professional English is mandatory
Customer Focus, Problem-Solving Skills
Product Insurance background
Experience with area in customer campaign in financial industries
Design the future journey for campaign effectiveness
Good Presentation and communication skill
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Senior Manager
2 weeks ago
Jakarta, Indonesia WeNetwork Asia Full time**About the Company**: Our Client is a leading international Integrated communications company based in Indonesia. **Key Responsibilities**: - Understand consumer and loyalty data to develop annual strategy for the company - Identify opportunities and annual strategy to ensure the program delivers to the need of the Client - Execution of the strategy...
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Loyalty Strategist
7 months ago
Jakarta, Indonesia Capillary Technologies Full timeCapillary Technologies is the global leader in loyalty and customer relationship management solutions, and we are growing! Our exciting, culture-focused company is looking to add a Senior Loyalty Strategist who embraces challenges, is eager to work with exciting clients, and enjoys being rewarded & recognized for their hard work. Working at Capillary means...
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Loyalty Strategy Manager
3 days ago
Jakarta, Indonesia GO-JEK Full time**Location** Jakarta **Work Type** Permanent **Application Posted** September 9, 2021 **About the Role** Fasten your helmet and climb on board if you’re ready to be our Loyalty Strategy Manager. You will play a central role that defines the success of a company-wide OKR. In this role you will be responsible and held accountable to deliver a new...
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Loyalty and Promotions Product Manager
3 months ago
Jakarta, Indonesia PT Telkomsel Ekosistem Digital Full time**About Us** INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore...
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Loyalty Manager
7 months ago
Jakarta, Indonesia WeNetwork Asia Full time**About the Company**: Our client is a leading lifestyle group in Indonesia with an extensive portfolio of brands. **Job Descriptions**: - Plan, and manage the execution of a comprehensive brand loyalty strategy to promote consumer engagement, retention, and revenue. - Create successful loyalty programs, promotional campaigns, and marketing collateral to...
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Loyalty Manager
7 months ago
Jakarta, Indonesia Marriott International, Inc Full time**Job Number** 23204255 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Jakarta Soekarno Hatta Airport, One Marriott Drive, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Loyalty Manager is responsible for recognition and...
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Head of Loyalty
4 months ago
Jakarta, Indonesia Humana International Full time**Responsibillities: - Strategically lead the loyalty team, ensuring effective program execution and expansion [1]. - Develop and implement loyalty strategies to enhance customer retention and satisfaction [3]. - Define program features, benefits, and KPIs to drive engagement [5]. - Qualifications: - Experience in loyalty program management or a related...
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CRM and Loyalty Senior Executive
7 months ago
Jakarta, Indonesia Kanmo Retail Group Full time**Key Responsibilities**: - Coupon creation of external and internal teams related to promotion and marketing activities. - Maintaining standard SOP's in coupon and points allocation. - Customer support ticket handling related to CRM. - Creating reports on a weekly and monthly basis and sharing them with stakeholders. - Setting up the new loyalty rules and...
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CRM and Loyalty Senior Executive
7 months ago
Jakarta, Indonesia Kanmo Group Full time**Key Responsibilities**: - Coupon creation of external and internal teams related to promotion and marketing activities. - Maintaining standard SOP's in coupon and points allocation. - Customer support ticket handling related to CRM. - Creating reports on a weekly and monthly basis and sharing them with stakeholders. - Setting up the new loyalty rules and...
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Head of Partnerships
2 weeks ago
Jakarta, Indonesia GO-JEK Full time**About the Role** They say no man is an island - a notion that holds particularly true for this role. Our Strategic partnerships are key to building a differentiated Loyalty program. As our Head of Partnerships, The role will be responsible in creating a strategy to best leverage our strategic partners to build a better Loyalty program and you’ll be held...
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Brand and Loyalty Manager
4 months ago
Jakarta, Indonesia PULLMAN Full time**Company Description** Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia. With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9...
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Loyalty Manager
2 months ago
Jakarta, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24191055 **Job Category**Rooms & Guest Services Operations **Location**The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia, 12940 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Loyalty Manager is responsible for recognition and engagement of our most...
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Loyalty Brand
2 days ago
Jakarta, Indonesia Pluang Full timeJakarta, Jakarta Raya, Indonesia Business Development Full Time Description **Company Description** - The role is reporting directly to AVP Loyalty Brand & Marketing where you’ll be tasked with branding, launching & marketing for our exclusive loyalty program targeting upper-crust customers with high net worth & AUM (asset under management) at Pluang,...
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Group CRM Manager
9 hours ago
Jakarta, Indonesia HappyFresh Full timeGrocery shopping is easy, said no one ever! Nobody likes cardio in the supermarket, looking for an empty parking bay, lining up and, God forbid, traffic jams. There is more to life than just reaching for that loaf of bread on the top shelf at the store. Enter the solution! We are HappyFresh, Southeast Asia’s leading grocery e-commerce company that is...
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Loyalty Benefits
4 days ago
Jakarta, Indonesia GO-JEK Full time**About the Role** Business leads, marketer, and scientists will be your companions during this ride. Best yet, you’ll have the opportunity to flex your data skills, getting us even closer to our ultimate goal to become the technology platform with the best user experience. In this position you will help design the loyalty program and get feedback...
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Customer Relationship Management
2 months ago
Jakarta, Indonesia One Third Consulting and Abroad Full timeCompany Description Description Requirement - Bachelor’s degree in Business, Marketing, International Relations, Education, or a related field. - Proven ability to build and maintain strong client relationships and ensure customer loyalty. - Excellent verbal and written communication skills, with strong listening abilities and a customer-oriented...
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Corporate Loyalty Program Coordinator
7 months ago
Jakarta, Indonesia Ascott Full timeAbout Us - When you build a career at Ascott, we want to bring out the best in you. Whether you're an experienced professional pursuing a hospitality career or a student aspiring to learn more about the dynamic serviced residence sector, Ascott offers ample opportunities for individuals seeking to expand their horizons beyond boundaries.- Across a variety of...
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Officer - Loyalty Program (Mall Bekasi)
4 days ago
Jakarta, Indonesia Summarecon Full time**Requirements**: - D3 in any Major - Min. 2 years of experience in Membership or Customer Relationship Management (CRM) - Strong data analyze and have a creative thinking - Good knowledge at membership program - Experience with copy-writing and creating content design (Adobe Photoshop, Illustrator) - ** Placement at Summarecon Mall Bekasi** **Job...
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Customer Service Manager
1 week ago
Jakarta, Indonesia Demolytic Full time**Jakarta**: **Indonesia**: We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their...
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Customer Communications Manager
1 week ago
Jakarta, Indonesia PT Asuransi Allianz Life Indonesia Full timeCustomer Communications Manager handles the process of execution and implementation of customer communications blue print. S/He may devise strategies and produce content to help align the organization's goals in increasing customer loyalty. Hold min. Bachelor Degree majoring in Communication/Media/Journalistic/Broadcasting/Advertising 3 - 5 years working in...