CRM and Loyalty Senior Executive

**Key Responsibilities**: - Coupon creation of external and internal teams related to promotion and marketing activities. - Maintaining standard SOP's in coupon and points allocation. - Customer support ticket handling related to CRM. - Creating reports on a weekly and monthly basis and sharing them with stakeholders. - Setting up the new loyalty rules and...

**Customer Data Management**: Organize, clean, and segment customer data. - **Loyalty Program**: Support Kanmo Circle loyalty program management and engagement analysis. - **Reporting**: Generate CRM and loyalty reports, and help automate reporting processes. - **Cross-Brand CRM**: Coordinate customer journeys and promotions across brands. - **Process...

This is an exciting opportunity to join Zalora’s Customer Relationship Management (CRM) team. You need to work collaboratively across marketing channels, as well as with other departments to understand marketing processes. Reporting to the Marketing Director, this role is based in South Jakarta, Indonesia. The primary function of Senior Executive CRM is...

**About us** Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded...

Grocery shopping is easy, said no one ever! Nobody likes cardio in the supermarket, looking for an empty parking bay, lining up and, God forbid, traffic jams. There is more to life than just reaching for that loaf of bread on the top shelf at the store. Enter the solution! We are HappyFresh, Southeast Asia’s leading grocery e-commerce company that is...

This is an exciting opportunity to join Zalora’s Customer Relationship Management (CRM) team. You need to work collaboratively across marketing channels, as well as with other departments to understand marketing processes. Reporting to CRM Manager, this role is based in South Jakarta, Indonesia. The primary function of CRM Executive is to define, evaluate...

**Key Responsibilities**: - Ability to interpret CRM data and create concise analysis reports, effectively communicating findings to internal and external stakeholders. - Capable of managing 12 different brands across 3 divisions, skilled in multitasking and prioritizing tasks under pressure. - Proficiency in using tools such as Moengage, Clevertap,...

**About the Company**: Our client is a leading lifestyle group in Indonesia with an extensive portfolio of brands. **Job Descriptions**: - Plan, and manage the execution of a comprehensive brand loyalty strategy to promote consumer engagement, retention, and revenue. - Create successful loyalty programs, promotional campaigns, and marketing collateral to...

Create & setup membership Policy & Benefit - Manage & maintain membership Point. Loyalty. & Rewards - Able to menage member database & Segmentation - Capable of CRM & Communication 10 Member/Customer - Create CGV Member Program/promo - Manage 8 mnintron CGV Memo& 8 I:HimChannel - Promote GeV Member at Onste. °nine & Partners - Monitor & Make sure...

**Key Responsibilities**: - Campaign support - Assist in planning, execution, and monitoring CRM Campaigns **Requirements**: - Final year student or fresh graduate from Diploma or Bachelor degree holder any field. - Basic understanding of Microsoft Excel - Excellent verbal and written communication skills. - Ability to work independently and as part of a...

Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and...

**Bocah Indonesia, **a one stop fertility center is currently searching for **CRM Lead** to drive measurable results that benefit our business **Responsibilities**: - Building a CRM system and strategy by adjusting Brand objectives - Design, implement and monitor the implementation of CRM strategies Process and analyze data to increase customer engagemen...

Assist the CRM team in managing and executing daily CRM campaigns - Copywriting for CRM campaigns; Write and optimize copy for push notifications and other CRM touchpoints. - Support customer data analysis for segmentation and personalization of campaigns to boost customer retention and engagement. - Prepare and send CRM campaign performance reports and...

**Key Responsibilities**: - Work across all brands and be a key player in driving and optimizing the growth of our Kanmo Circle loyalty scheme and member experience and to support our CRM objectives of growing our customers lifetime value and frequency. - To increase awareness of Kanmo Circle loyalty program - Driving Customer engagement across all of our...

**Responsibilities**: - Collaborate with cross-functional teams (Product, Marketing, Creative, Tech) for effective GTM strategies - Assist CRM Manager in planning and executing CRM & campaign programs - Leverage customer data to drive upsell and expand user usage - Manage end-to-end segmentation, automation, optimisation, evaluation, and reporting of the...

Your exciting role Analyze and monitor the main KPIs and CRM actions for Nusantics' customer base Transfer customer’s data into business insights, and plan for actions towards maximize the data potential Collaborate in the definition and execution of different marketing campaigns. Plan and execute customer engagement initiatives Maintain customer...

**Company Introduction**: Chope is dining made easy. As the leading dining platform in Asia, we connect diners to restaurants for memorable experiences, more often. Having seated more than 100 million diners, Chope understands what gets people excited about dining out, and how best to maximise business for over 13,000 restaurant partners. With Chope, diners...

Responsible for CRM systems integration and development strategy. Create overall CRM strategy across all media channels to drive sales related to recurring users. Coordinate the set-up of promotions in CRM campaign. Optimize processes and initiatives through user data and feedback gathered from users, customer support and field teams. Identify, develop...

**The Role**: **Where you fit in** The Shell Loyalty/CRM program is a key value lever to Shell Mobility, and we know that customers who successfully engage with the program are worth more to the business in terms of annual average spend, frequency of visit and basket size. As the rate of change is accelerating, we need to grow our loyalty customer value at...

Jakarta, Jakarta, Indonesia **About the Team** CRM lead will be an integral player within the Marketing team. This role will be responsible for ensuring the capability of our CRM platform (CleverTap, KingSMS, etc), crafting and executing any CRM campaigns too. The folks in the Fazz Agen brand, product, analytics, creative, and strategy teams will be your...