CRM and Loyalty Senior Executive

**Key Responsibilities**: - Coupon creation of external and internal teams related to promotion and marketing activities. - Maintaining standard SOP's in coupon and points allocation. - Customer support ticket handling related to CRM. - Creating reports on a weekly and monthly basis and sharing them with stakeholders. - Setting up the new loyalty rules and...

**About us** Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded...

**Key Responsibilities**: - Ability to interpret CRM data and create concise analysis reports, effectively communicating findings to internal and external stakeholders. - Capable of managing 12 different brands across 3 divisions, skilled in multitasking and prioritizing tasks under pressure. - Proficiency in using tools such as Moengage, Clevertap,...

This is an exciting opportunity to join Zalora’s Customer Relationship Management (CRM) team. You need to work collaboratively across marketing channels, as well as with other departments to understand marketing processes. Reporting to CRM Manager, this role is based in South Jakarta, Indonesia. The primary function of CRM Executive is to define, evaluate...

**About the Company**: Our client is a leading lifestyle group in Indonesia with an extensive portfolio of brands. **Job Descriptions**: - Plan, and manage the execution of a comprehensive brand loyalty strategy to promote consumer engagement, retention, and revenue. - Create successful loyalty programs, promotional campaigns, and marketing collateral to...

**Key Responsibilities**: - Campaign support - Assist in planning, execution, and monitoring CRM Campaigns **Requirements**: - Final year student or fresh graduate from Diploma or Bachelor degree holder any field. - Basic understanding of Microsoft Excel - Excellent verbal and written communication skills. - Ability to work independently and as part of a...

**Bocah Indonesia, **a one stop fertility center is currently searching for **CRM Lead** to drive measurable results that benefit our business **Responsibilities**: - Building a CRM system and strategy by adjusting Brand objectives - Design, implement and monitor the implementation of CRM strategies Process and analyze data to increase customer engagemen...

Assist the CRM team in managing and executing daily CRM campaigns - Copywriting for CRM campaigns; Write and optimize copy for push notifications and other CRM touchpoints. - Support customer data analysis for segmentation and personalization of campaigns to boost customer retention and engagement. - Prepare and send CRM campaign performance reports and...

**Responsibilities**: - Collaborate with cross-functional teams (Product, Marketing, Creative, Tech) for effective GTM strategies - Assist CRM Manager in planning and executing CRM & campaign programs - Leverage customer data to drive upsell and expand user usage - Manage end-to-end segmentation, automation, optimisation, evaluation, and reporting of the...

Jakarta, Jakarta, Indonesia **About the Team** CRM lead will be an integral player within the Marketing team. This role will be responsible for ensuring the capability of our CRM platform (CleverTap, KingSMS, etc), crafting and executing any CRM campaigns too. The folks in the Fazz Agen brand, product, analytics, creative, and strategy teams will be your...

Capillary Technologies is the global leader in loyalty and customer relationship management solutions, and we are growing! Our exciting, culture-focused company is looking to add a Senior Loyalty Strategist who embraces challenges, is eager to work with exciting clients, and enjoys being rewarded & recognized for their hard work. Working at Capillary means...

**About us** We are looking for an experienced **CRM Executive **to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **What you'll do**: - Nurturing leads and user lifecycle through Marketing Automation tools - Develop...

As a CRM Lead, you will play a crucial role in managing and optimizing our customer relationship management processes. You will be responsible for ensuring that our customers have a positive experience throughout their journey with Moladin. This includes overseeing customer interactions, analyzing data, and implementing strategies to drive customer...

This is an exciting opportunity to join Zalora’s Customer Relationship Management (CRM) team. You need to work collaboratively across marketing channels, as well as with other departments to understand marketing processes. Reporting to the Marketing Director, this role is based in South Jakarta, Indonesia. The primary function of CRM Manager is to define,...

PT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people. **Data Analysis**: Collect, analyze, and interpret customer data from various sources to provide insights and recommendations. Develop and maintain dashboards and reports to track key metrics...

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia and Latin...

**Responsibillities: - Strategically lead the loyalty team, ensuring effective program execution and expansion [1]. - Develop and implement loyalty strategies to enhance customer retention and satisfaction [3]. - Define program features, benefits, and KPIs to drive engagement [5]. - Qualifications: - Experience in loyalty program management or a related...

**The Position** - ** Customer Relationship Manager** **is leading CRM strategy and execution in system **to support Organon’s ambition on Customer Engagement Excellence in AP cluster. - This position **reports** to Commercial Excellence Lead (AP cluster) and having close collaboration with MCOP team in cluster and market field force to plan and execute...

Work on ad-hoc BAU, marketing projects and assignments with the most efficient execution - Analyze data sets and weekly documentation of all retention activities on our CRM tool - Able to provide suggestions to have continuous improvement on CTR and CVR regularly - Plan and execute marketing campaigns based on the schedule created by the CRM Specialist -...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT INDONESIA** **IS LOOKING FOR A CRM & CARELINE MANAGER** **SENIORITY LEVEL**:Experienced Professional **FUNCTION**:...