Payments - Client Implementation Manager - Associate

2 weeks ago

Jakarta, Indonesia JPMorganChase Full time

**JOB DESCRIPTION**
Join the team and leverage your expertise to optimize client operations with our cutting-edge payment technologies. Be part of a team driving innovation and excellence in the payments industry.

As an Implementation Manager in the Payments Client Service & Implementation team, you will play a crucial role in making it as easy as possible for clients to do business with us. You will lead our client through the onboarding process quickly, securely and without surprises through disciplined project governance and proven methodology, combined with deep knowledge of our people and award-winning technology. You will work across the firm globally in close co-ordination with partners in Sales, Product, Legal, Compliance, Operations, Technology and Client Service to drive outcomes in line with client’s expectation and contribute to shaping investment strategies and operating model.

**Job responsibilities**:

- Participate in Sales process to position and differentiate J.P. Morgan’s implementation strengths and value.
- Lead implementation projects comprising of client-facing activities such as workshops to refine solutions, establish project plans and governance, conduct Product testing and manage legal documentation.
- Consult client to improve their treasury, finance or business operations through adoption and operation of J.P. Morgan Payment technology and product solutions proposed at the Sales process.
- Ensure compliance with audit and controls policies and procedures with active focus on risk management
- Drive improvements to J.P. Morgan Payment global operating model with internal partners to deliver high client satisfaction and internal efficiencies.

**Required qualifications, capabilities, and skills**:

- University degree with Finance, Accounting, Technology, or other related disciplines
- Above 5 years of relevant industry experience in Transaction Banking, Corporate Finance or Payment service providers like Fintech or Merchant Acquiring.
- Superior leadership and teamwork demonstrating ability to work independently in a matrix, cross-functional, global organization
- Strong and effective communication (verbal and written) and presentation skills.
- Demonstrable self-motivation, initiative, and strong client focus.
- Detail oriented and methodical required for strong project management discipline

**Preferred qualifications, capabilities, and skills**:

- Technical familiarity with file/data transfer technologies like API, SFTP, ISOxml, etc would be an advantage.
- Held positions in client facing roles and proven or certified project management experience preferred.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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