Food & Beverage Director - Luxury Resort (Canggu)
6 days ago
A luxury resort nestled in a quieter area of Canggu, Bali, offering a seamless blend of modern elegance and traditional Balinese charm, is looking for a Food & Beverage Director to join their team.
**Requirements**:
- Bachelor’s Degree in Hospitality Management, Culinary Arts, Business Administration, or a related field.
- Minimum five years of progressive experience in food and beverage operations, with at least three years in a senior leadership role in luxury resorts or 5-star hospitality establishments.
- Proven track record of managing large-scale F&B operations, including fine dining, casual dining, banquets, and bar services.
- Strong team leadership capabilities with experience managing diverse and multicultural teams.
- Proficiency in mentoring and developing staff to deliver exceptional guest experiences.
- Ability to develop and execute innovative F&B concepts, strategies, and revenue-generating initiatives.
- Comprehensive understanding of cost control, budget management, and financial analysis within F&B operations.
- A commitment to delivering exceptional service with an eye for detail and guest satisfaction.
- Familiarity with high-end guest expectations and tailoring experiences to exceed them.
- Expertise in food and beverage trends, sustainability practices, and sourcing of local ingredients.
- Knowledge of health, safety, and sanitation regulations in F&B operations.
- Fluent in English, both written and spoken.
- Excellent interpersonal and negotiation skills to build strong vendor relationships and engage effectively with guests.
- A passion for food, beverages, and creating unique dining experiences.
**Responsibilities**:
- Ensure the achievement of budgeted food and beverage sales, labour costs, and overall profitability targets.
- Conduct timely follow-ups with customers to maintain satisfaction and address feedback.
- Analyse food and beverage pricing regularly in comparison to competitors, ensuring competitive positioning.
- Collaborate on F&B marketing initiatives and promotional activities to drive sales and brand visibility.
- Host and entertain potential and existing customers to build strong relationships and secure business opportunities.
- Design and implement sales promotions and direct marketing campaigns to attract guests and boost revenue.
- Perform competitive market analysis bi-annually to gather insights on pricing, banquet packages, and offerings.
- Develop and enforce departmental control procedures to ensure efficiency and compliance.
- Handle all food and beverage inquiries promptly, ensuring same-day follow-up for seamless customer service.
- Coordinate with group meeting and banquet planners to meet specific requirements, including proposal and contract preparation.
- Oversee the planning and execution of large events, involving the Chef for all food-related discussions.
- Confirm all event details with clients to ensure clarity and satisfaction.
- Supervise the daily workflow of proposals, contracts, and function-related documentation.
- Attend and actively contribute to F&B and department head meetings.
- Assist in menu development, pricing strategies, and ensuring alignment with market trends.
- Oversee bar inventory for events, ensuring accurate records, cash handling, and policy compliance.
- Maintain bar control procedures, including requisitions and purchasing of beverages and supplies for F&B operations.
**Benefits**:
Salary according to experience + BPJS
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