Guest Relation Officer

Guest Relation Officer - Minimum 2 years Of experience in a 4- or 5-star hotel in the same position. - Strong service-oriented mindset. - Positive attitude and willingness to work collaboratively as part Of a team. - Energetic, Highly Motivation, and Physically fit. - Excellent English communication skills.

Guest Relation Officer (Mandarin) General Requirements - 2 Years experience in same positions - Hotel experience is required - Strong interpersonal skills to provide exceptional guest service - Excellent communication skills is a must - Resolves guest problems quickly, efficiently, and courteously - Service oriented, dynamic and willing to learn - Good...

**JOB DESCRIPTIONS** - Responsible for welcoming of guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures. - Be familiar with menu, promotions and service procedures. - To work closely with the Operations / Service Operations Manager, shift leaders and staff members to ensure all guests are...

Proven experience as a Guest Relations Officer - Familiarity with hospitality industry standards - Proficiency in English; knowledge of additional languages is a plus - Computer literacy - A customer-oriented and professional attitude - An outgoing personality - Outstanding communication abilities - Excellent organizational and time-management skills -...

GUEST RELATION OFFICER - (GROGV) - Having minimum 1 year experience - Good communication skil and able to work with team - Good attitude and confident personality "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda...

Making reservations for customers based on their various orders - Selling and promoting restaurant services - Processing payments and sending confirmation details to customers - Sorting out any issues that may arise with bookings or reservations - Answering any questions customers might have about the reservation process - Helping floor team for restaurant...

**Additional Information** **Job Number**24189943 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Surabaya Hotel & Towers, Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff....

**Job Number** 24158913 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Surabaya Hotel & Towers, Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff....

A Guest Service Manager supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Guest Service Manager, you will oversee the Guest Service/Front Office Team which is the main connection between the...

**Job Number** 24057659 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff as...

**Job Number** 24179113 **Job Category** Rooms & Guest Services Operations **Location** The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

**Additional Information** **Job Number**24209065 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Surabaya Hotel & Towers, Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...

**Job Number** 24092084 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Surabaya Pakuwon Indah, Pakuwon Mall, Surabaya, East Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**Additional Information** **Job Number**25002919 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Surabaya Pakuwon Indah, Pakuwon Mall, Surabaya, East Java, Indonesia, 60216 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Additional Information** **Job Number**24202690 **Job Category**Rooms & Guest Services Operations **Location**The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia, 60216 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

**Job Number** 24086103 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Surabaya, Jalan Mayjend Sungkono No 178, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

**Job Number** 24057877 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

Front Office Manager (FOM) directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for the front office department. - Lead, direct and manage daily front office...

Front Office Manager (FOM) directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for the front office department. - Lead, direct and manage daily front office...

**Job Number** 24153689 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Surabaya Tunjungan Plaza, JL. Embong Malang 25-31, Surabaya, East Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure...