Guest Experience Expert

5 months ago

Surabaya, Indonesia Marriott International, Inc Full time

**Job Number** 24092084

**Job Category** Rooms & Guest Services Operations

**Location** Four Points by Sheraton Surabaya Pakuwon Indah, Pakuwon Mall, Surabaya, East Java, Indonesia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Experience Expert

    1 month ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24179113 **Job Category** Rooms & Guest Services Operations **Location** The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Complex Guest Experience Expert

    2 days ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24202690 **Job Category**Rooms & Guest Services Operations **Location**The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia, 60216 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    3 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24137916 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    2 days ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24202690 **Job Category**Rooms & Guest Services Operations **Location**The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia, 60216 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Notre travail ne se limite pas à offrir à nos clients un enregistrement et un départ sans...

  • Guest Experience Expert

    2 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Numéro de l'Emploi** 24169390 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Four Points by Sheraton Surabaya Pakuwon Indah, Pakuwon Mall, Surabaya, East Java, Indonesia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Notre travail ne se limite pas à offrir à...

  • Guest Service Expert Pavilion

    2 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24167362 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests...

  • Guest Service Expert Pavilion

    4 weeks ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24167362 **Job Category**Food and Beverage & Culinary **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will...

  • Guest Experience Expert

    2 days ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24202690 **Job Category**Rooms & Guest Services Operations **Location**The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia, 60216 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - A Marriott International é uma empresa que oferece oportunidades iguais de trabalho. Temos...

  • Guest Experience Expert

    2 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Numer oferty** 24169390 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** Four Points by Sheraton Surabaya Pakuwon Indah, Pakuwon Mall, Surabaya, East Java, Indonesia ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - Marriott International jest...

  • Guest Experience Expert

    2 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **N. Posizione** 24169390 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Four Points by Sheraton Surabaya Pakuwon Indah, Pakuwon Mall, Surabaya, East Java, Indonesia VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una politica...

  • Guest Experience Expert

    2 days ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24202690 **Job Category**Rooms & Guest Services Operations **Location**The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia, 60216 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International...

  • Guest Experience Expert

    2 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **職務編號** 24169390 **工作類別** Rooms & Guest Services Operations **地點** Four Points by Sheraton Surabaya Pakuwon Indah, Pakuwon Mall, Surabaya, East Java, Indonesia 在地圖中查看 **工作編制** Full-Time **身處外地？** N **願意海外赴任？** N **職位類型 管理** Non-Management - Marriott International...

  • Guest Experience Expert

    2 days ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24202690 **Job Category**Rooms & Guest Services Operations **Location**The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia, 60216 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nuestro trabajo no consiste solo en que el registro de entrada o salida del huésped sea fluida....

  • Guest Experience Expert

    2 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Número de Empleo** 24169390 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Four Points by Sheraton Surabaya Pakuwon Indah, Pakuwon Mall, Surabaya, East Java, Indonesia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management No importa cuál sea su puesto, hay una...

  • Recreation Experience Expert

    6 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24102797 **Job Category** Golf, Fitness, & Entertainment **Location** Sheraton Surabaya Hotel & Towers, Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve as a key resource for all recreation activities...

  • Recreation Experience Expert

    2 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24161239 **Job Category** Golf, Fitness, & Entertainment **Location** The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve as a key resource for all recreation activities facilitated on the property. Provide...

  • Hotel Cleanliness Expert

    6 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24065817 **Job Category** Housekeeping & Laundry **Location** Fairfield by Marriott Surabaya, Jalan Mayjend Sungkono No 178, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a...

  • F&b Service Expert

    5 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24092081 **Job Category** Food and Beverage & Culinary **Location** The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until...

  • F&b Service Expert

    4 weeks ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Additional Information** **Job Number**24185539 **Job Category**Food and Beverage & Culinary **Location**The Westin Surabaya, Pakuwon Mall, Surabaya, East Java, Indonesia, 60216 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask...

  • F&b Service Expert

    2 months ago

    Surabaya, Indonesia Marriott International, Inc Full time

    **Job Number** 24163121 **Job Category** Food and Beverage & Culinary **Location** Four Points by Sheraton Surabaya Pakuwon Indah, Pakuwon Mall, Surabaya, East Java, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our...