
Guest Relation Officer
6 days ago
Making reservations for customers based on their various orders
- Selling and promoting restaurant services
- Processing payments and sending confirmation details to customers
- Sorting out any issues that may arise with bookings or reservations
- Answering any questions customers might have about the reservation process
- Helping floor team for restaurant service
- Up selling, when appropriate, by informing customers of additional services or special packages
- Providing support to customers who may need to amend or cancel a reservation
**Requirements**:
- Minimum SMA / SMK
- Minimum 1 year experience in sales or public relations, preferably in the hospitality or FnB industry
- Be able to work under pressure and target driven
- Computer literacy (Microsoft office and google workspace)
- Strong deal closing and negotiation skills
- Strong business ability to strategically develope and manage customer relationship
- Placement : Surabaya
**Job Types**: Full-time, Contract
-
Guest Relation Officer
1 week ago
Surabaya, Indonesia PT Kopi Sukses Bersama (Common Grounds Surabaya) Full time**JOB DESCRIPTIONS** - Responsible for welcoming of guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures. - Be familiar with menu, promotions and service procedures. - To work closely with the Operations / Service Operations Manager, shift leaders and staff members to ensure all guests are...
-
Front Office Manager
1 week ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**25037189 **Job Category**Rooms & Guest Services Operations **Location**Aloft Surabaya, One Marriott Drive, Surabaya, Indonesia, Indonesia **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of responsibility include...
-
Guest Service Agent
4 weeks ago
Surabaya, Indonesia Hotel Majapahit Surabaya Full timeGuest Service Agent represents the main contact for the guest, your main responsibility is to warmly welcome guests to the hotel and assist them with any queries they have during their stay. You provide guests with an efficient and smooth check in and check out and ensure that all billing is complete and accurate. As a key member of the Front Office team,...
-
Guest Service Agent
3 weeks ago
Surabaya, Indonesia Hotel Majapahit Surabaya Full timeGuest Service Agent (GSA) represents the main contact for the guest, your main responsibility is to warmly welcome guests to the hotel and assist them with any queries they have during their stay. You provide guests with an efficient and smooth check in and check out and ensure that all billing is complete and accurate. As a key member of the Front Office...
-
Guest Experience Expert
4 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**25024195 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Surabaya Tunjungan Plaza, JL. Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...
-
Guest Service Expert
1 week ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**25000541 **Job Category**Food and Beverage & Culinary **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will...
-
Front Office Manager
4 weeks ago
Surabaya, Indonesia Hotel Majapahit Surabaya Full timeFront Office Manager (FOM) directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for the front office department. - Lead, direct and manage daily front office...
-
Guest Service Expert Pavilion
4 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Job Number** 24167362 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests...
-
Host / Guest Relation Officer
15 hours ago
Surabaya, Indonesia COMMON GROUNDS SURABAYA (PT. KOPI SUKSES BERSAMA) Full timePREFERABLY WOMEN - MINIMUM 1 YEAR EXPERIENCE IN THE SAME FIELD - MINIMUM EDUCATION SMA/SMK, FROM HOSPITALITY AND TOURISM - RESPONSIBLE, DISCIPLINE, AND HONEST - EXCELLENT COMMUNICATION, WITH GREAT PERSONALITIES - WILLING TO WORK IN SHIFT, DURING WEEKEND, AND PUBLIC HOLIDAYS **Job Types**: Full-time, Contract **Salary**: Rp3,000,000 - Rp4,000,000 per...
-
Customer Relation Officer
4 weeks ago
Surabaya, Indonesia PT Sigma Solusi Servis Full timeSaya membutuhkan karyawati untuk posisi **CUSTOMER RELATION OFFICER (CRO)** penepatan di Sidoarjo dan Surabaya dengan deskripsi pekerjaan dibawah ini: Tanggung jawab - Mengelola hubungan pelanggan dengan pemahaman, pendefinisian, dan pelanggan untuk mencapai kepuasan pelanggan dan tujuan Perusahaan - Menangani pertanyaan dan keluhan pelanggan untuk...
-
Marketing Relations Officer
7 days ago
Surabaya, Indonesia PT. VIC INDONESIA Full time**KEY RESPONSIBILITIES**: - Develop and implement marketing strategies to build and strengthen relationships with local schools, students, and other stakeholders. - Plan and execute school activations and events to engage with students and promote Vista Education's services. - Collaborate with the sales team to ensure alignment between marketing and sales...
-
Director of Operations
4 weeks ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24200653 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Surabaya Hotel & Towers, Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the...
-
Duty Manager
1 week ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**25037533 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all...
-
Access & Community Relation (Jawa Timur)
4 weeks ago
Surabaya, Indonesia Elabram Full timeJob Description Canvassing visit to prospect area Conducting survey and updating database regarding market area condition, property price fluctuation, and competitors activity Preparing proposal, follow up meeting and agreement with related partner Giving presentation to potential partner to propose deployment within the area Preparing project brief approval...
-
Sales Manager Proactive
6 days ago
Surabaya, Indonesia Marriott International, Inc Full time**Job Number** 24077702 **Job Category** Sales & Marketing **Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a role model....
-
Loss Prevention Manager
1 week ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**25037182 **Job Category**Loss Prevention & Security **Location**Aloft Surabaya, One Marriott Drive, Surabaya, Indonesia, Indonesia **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Director of Security in managing security operations on a daily basis. Areas of...
-
Purchasing Officer
6 days ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**25040218 **Job Category**Procurement, Purchasing, and Quality Assurance **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Calculate figures for food inventories, orders, and...
-
Imari Mgr-restaurant I
1 week ago
Surabaya, Indonesia Marriott International, Inc Full time**Additional Information** **Job Number**24195046 **Job Category**Food and Beverage & Culinary **Location**JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service,...
-
Public Relation
4 weeks ago
Surabaya, Indonesia RS Premier Surabaya Full time1. Pendidikan min. S1 segala Jurusan 2. Menguasai Adobe Photoshop 3. Mampu mengambil & mengedit foto & video untuk keperluan konten dan sosial media 4. Pengalaman dibidang yang relevan min. 2th 5. Dapat mengoperasikan Ms. Office 6. Memiliki kemampuan negosiasi yang baik 7. Memiliki kemampuan bahasa Inggris min. Pasif
-
Customer Relations Officer
3 days ago
Surabaya, Indonesia PT. Victory International Futures Full timeQualification: - Pria/Wanita - Pendidikan D3/S1 segala jurusan - Usia Max 40 - Good Personality Job Description: - Melakukan pengenalan produk secara detail ke calon client - Melakukan penjualan/direct selling ke calon client - Memberikan penjelasan tentang produk - Membantu pembuatan akun baru - Aktif dan Komunikatif Benefit: - Tranning bagi yang tidak...