Senior Sales Manager
6 months ago
**Job Description**:
- The Senior Sales Manager’s mission is to primarily promote the hotel and where possible, hotels belonging to the chain in his/her area/region. To achieve optimal sales at the best possible conditions for the company.
- To ensure the smooth-running operation of the commercial section in consultation with the Director of Sales on all matters.
- The performance of the Senior Sales Manager will be determined solely by the productivities of the corporate section as well as the overall results of the hotel.
- Ensure delivery of expected guest service through follow up and coordinator with other hotel departments.
- Work independently within given parameters and maintain a positive attitude within a very busy environment.
- Able to handle many tasks at once with strong organizational and supervisory skills.
- Maintain high quality of service standards required by the hotel and company.
- Weekly participation in inquiry schedule and support of the other "Inquiry Managers" in coverage during absences, vacations and other high demand periods.
- Attends customer events, local trade & Bridal shows and sales missions to maintain, build and/or develop relationships with current and future clients.
- Prompt response (within one business day) to all forms of inquiries in an effort to capture additional market share.
- Perform regular audit and site of the comp set on a regular basis.
- Negotiate prices, prepare accurate quotes and then confirm by written contracts.
- Site inspections.
- Active participation in Departmental meetings, team building efforts and other like activities.
- Prepare weekly, monthly, quarterly and annual reports as required.
- Assist with the compilation of competitive intelligence information.
- Actively participate in appropriate Conference Services/Catering training.
- Ensure Health & Safety standards are complied with at all times.
- Adherence to Company Green Initiatives.
- Primary market segmentation and market deployment may be altered as well as the defined "work week" at the discretion of the Director of Catering & Outlet Sales.
- All other reasonable requests that are made by the leadership of the Department and Hotel
Work Experience
- 2-4 years of sales experience
- Proficient with Ms. Office, Opera, and event software's
- Excellent communication skill & Negotiation
- Ability manage multiple project in a timely manner
- Ability to multi-task and meet deadlines
- Team work and can work with under pressure
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