Customer Service Representative
3 weeks ago
Membalas Chat dari Customer melalui platform - platform yang sudah menjadi standar perusahaan
Memastikan Customer mendapatkan pelayanan terbaik dari Customer Service
Follow Up Customer yang masih belum memberikan keputusan untuk belanja
Memastikan orderan yang di input dan diproses sudah sesuai dengan permintaan customer
menginformasikan kepada divisi lain (yang terkait) apabila ada permintaan perubahaan dari customer
Melakukan konfirmasi apabila ada barang retur atau complain
Melakukan Pengecekan terkait status pemesanan
Konfirm pesanan melalui Telpon
Follow - Up Ekspedisi
Sweeping chat yang belum terbalas
Membuat Report Daily (termasuk case harian)
Membalas Review Customer dari platform - platform yang ada
Laki-laki / Perempuan, Maksimal usia 30 tahun
Memiliki kemampuan komunikasi yang baik dan mampu menjalin hubungan dengan customer/pembeli
Memiliki pemikiran "customer sentris"
Memiliki kemampuan mengetik secara cepat
Memiliki kemampuan mengoperasikan komputer secara dasar
Dapat bekerjasama dengan tim
Siap bekerja dengan sistem shift
Siap bekerja di akhir pekan dan libur nasional
Seorang yang detil dan sabar jika menghadapi komplain dari customer/pembeli
Menguasai bahasa Inggris dasar menjadi nilai plus
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Customer Service Representative
3 weeks ago
Jakarta, Indonesia PT Asando Karya Full timeJoin Our Team as a Customer Service Representative at PT Asando Karya! About Us: PT Asando Karya working closely with our BUMN Business Partners in the insurance field are seeking talented individuals to join our team as a Customer Service Representative and become a part of our success. Job Title: Customer Service Representative Location: Menteng area,...
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Customer Service Representative
1 week ago
Jakarta, Indonesia PT. Cipta Artha Nadya Full timeKualifikasi: - Wanita - Maaf non hijab - Berpenampilan menarik (wajah bersih, tidak berjerawat) - Usia maks 26 tahun - Pendidikan min D3/S1 - Memiliki pengalaman sebagai Customer Service mínimal 1 tahun - Fresh Graduate/Pengalaman silakan melamar - Dapat mengoperasikan Ms. Office (Excel, Powerpoint) - Memiliki HP android min RAM 4 GB Jenis Pekerjaan:...
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Customer Service Representative
3 weeks ago
Jakarta, Indonesia Wacker Chemie AG Full timeDo you want to take responsibility and make a difference with your work? With your expertise, we can achieve great goals together. We are WACKER - Reliable. Determined. Ambitious. As one of the world's most research-intensive chemical companies, we've been making countless products that are an integral part of your everyday life possible for over 100 years....
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Customer Service Representative
2 weeks ago
Jakarta, Indonesia I1s Branding LLC Full timeWe are a national multimedia company with clients throughout the US currently in search of a Customer Service Representative. **Work from home with the following qualifications**: Excellent English (speaking and writing) skills, little to no accent Data entry experience (will be tested for speed and accuracy) Work from a home environment free from...
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Customer Service Representative
2 weeks ago
Jakarta, Indonesia Agilon Health Full timeCompany: AHI agilon health, inc. **Location**: Remote - HI Job Title: Customer Service Representative **Job Description**: Position Summary: The Customer Service Representative communicates with a diverse constituency of internal and external customers and responds to individual questions and concerns specific to organizational determinations, claims,...
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Customer Service Representative
2 weeks ago
Jakarta, Indonesia PT. Integrity Indonesia Full timeEmployment Background Screening (EBS) is an important and growing activity of the company and we search a Customer Service Representative to lead the day to day client relationship for all screening activities in Indonesia. **Responsibilities**: - Manage the launch of all new screenings. - Present training of client representatives. - Deliver strong...
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Customer Service Representative
2 weeks ago
Jakarta, Indonesia SunRecruit Full timeCUSTOMER SERVICE REPRESENTATIVE - MACHINERY (JAKARTA) **ABOUT OUR CLIENT** **JOB SUMMARY** - Position: Customer Service Representative - Division: Customer Service - Location: Jakarta - Industry: Machinery - Salary: Open **RESPONSIBILITIES**: - Ability to be a team player - Capable to work agreeably with diverse personalities - Demonstrate excellent...
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Customer Service Representative
2 weeks ago
Jakarta, Indonesia Employment Hero Full time**Customer Service Representative (Indonesia)** Established in 2020, Qualified Group is focused on helping companies effectively communicate, build relationships and create exceptional experiences for their customers. At Qualified Group, we are a 100% distributed workforce and we strive to provide a work environment that is flexible, safe, healthy and...
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Customer Service Representative
2 weeks ago
Jakarta, Indonesia W Digital Full time_**MUST BE OPEN FOR RELOCATION**_ **Work Set up: On Site** **Work schedule: 5 days a week/ 9 hours + 1 hour break** **Responsibilities**: - Answering customer’s questions via phone and/or live chat - Maintaining and updating customers’ accounts - Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the...
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Customer Service Representative
3 weeks ago
Jakarta, Indonesia PT ROTO ROOTER PERKASA Full timeSebagai seorang **Customer Service representative **produk jasa plumbing, tugas Anda akan melibatkan berbagai aktivitas untuk memasarkan produk dan jasa plumbing kepada pelanggan potensial. Berikut ini adalah beberapa tugas yang mungkin Anda harus lakukan: Identifikasi Pelanggan Potensial:Mencari pelanggan potensial yang memerlukan layanan plumbing, seperti...
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Customer Service
3 weeks ago
Jakarta, Indonesia PT Jasa Utama Capital Sekuritas Full timeAs a Customer Service Representative in the stock market industry, you will be: - Responsible for providing clear and accurate information to clients - Assisting them with stock transactions - Answering queries related to investment products - Handling complaints in a professional and - Efficient manner. - Ensuring client satisfaction and delivering the...
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Representative - Customer Service
2 weeks ago
Jakarta, Indonesia Orica Full time**Date**:28 Oct 2024 **Location**: Jakarta Selatan, Jakarta, ID, 12310 **Company**:Orica **About Orica** At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining...
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Customer Service Representative
2 weeks ago
Jakarta, Indonesia Helius Technologies Sdn. Bhd. Full timeKey Responsibilities: - Assisting customers with account-related concerns, resolving issues, and escalating complex cases to the appropriate departments when necessary. - Educate customers about various product offerings, promotions, and benefits to enhance their product experience. - Strive to meet and exceed customer satisfaction. - Maintain customer...
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Customer Service Representative
2 weeks ago
Jakarta, Indonesia VTECH NETWORK TECHNOLOGY SDN BHD Full time**Responsibilities**: - Use online chat, social media, and other communication tools to address issues and complaints from the Chinese market. Respond to questions about products, services, or orders, ensuring that customers receive timely and satisfactory solutions. - Establish close relationships with new and existing customers via phone or chat tools. -...
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Customer Service Representative
2 weeks ago
Jakarta, Indonesia VTECH NETWORK TECHNOLOGY SDN BHD Full time**Responsibilities**: - Use online chat, social media, and other communication tools to address issues and complaints from the Chinese market. Respond to questions about products, services, or orders, ensuring that customers receive timely and satisfactory solutions. - Establish close relationships with new and existing customers via phone or chat tools. -...
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Customer Service Representative
2 weeks ago
Jakarta, Indonesia Schenck Process Full timeWe make processes work to make life easier and better! That is our claim and the core of everything we do. More than 140 years of experience and a strong brand stand behind the name Schenck Process. As one of the world's leading companies in the field of applied measurement and process technology, we work every day to develop new innovative solutions and...
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Customer Service Administration
2 weeks ago
Jakarta, Indonesia PT Biogen Scientific Full timePersyaratan Maximum 28 years old Minimum D3 or S1 any majoring. Minimum 1 year experience in customer service. Computer Skills; Word, PowerPoint, Excel and Outlook. Excellent in operating computer and familiar in Microsoft Office. Have a good personal skills and can communicate well can complete the work according to the dateline Honest, initiative,...
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Customer Service Agent
2 weeks ago
Jakarta, Indonesia byOrange Full time**About the Job** The role involves representing the company, ensuring customer satisfaction, and solving problems efficiently.**with the following job description. Job Desc: - Handling Customer Inquiries, Requests and Complaints - Resolving Customer Complaints and Issues - Processing Customers Orders (refund request) - Recording Customer Interactions -...
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Import Customer Service Representative
4 weeks ago
Jakarta, Indonesia Barsan Global Logistics Full time**WHO WE ARE?** Barsan Global Logistics, founded in 1982 by Kamil Barlın as a customs consultancy office in Karaköy, Istanbul, Barsan is today a global brand that gives integrated logistics service with over 100 logistics centers in 49 countries and upcoming 14 countries in a vast geography from the United States to China, from Europe to Asia. We cover...
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Customer Service Representative
3 weeks ago
Jakarta, Indonesia PT Intrias Mandiri Sejati (IMS) Full timePersyaratan Wanita Tinggi Badan Min. 160 cm Rambut Berwarna Diutamakan Memiliki Pengalaman sebagai Customer Service Min. 1 Tahun Besedia Shifting Berpenampilan Menarik dan Komunikatif Tanggung Jawab Menangani masalah pelanggan. Tugas ini dijalankan dengan menerima keluhan pelanggan, serta mencatat dan meneruskannya ke bagian yang berkaitan. Memecahkan...