Customer Service Representative
3 weeks ago
Identify and assess client needs through all feedback channels and provide accurate, valid, and solutive responses
Handle customer/partner complaints with appropriate solutions and alternatives within the time limits and in accordance with applicable guidelines and procedure
Escalated the necessary issue to related divisions and cooperate to follow up and provide the supportive information or document needs
Ensure proper documentation of all activities
Max 35 years old
**Previous Working experience**: 1 - 3 year, but fresh graduates are open to apply
Willing to work shifts (3 shifts)
Strong communicative skills and active listening
Ability to follow communication process and procedure
Ability to work in a team or individually
Ability to multi-task, prioritize and manage time
Experience in customer service and CRM systems will be a good advantage
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Customer Service Representative
3 weeks ago
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
2 weeks ago
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Customer Service Representative
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Import Customer Service Representative
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Customer Service Representative
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Jakarta, Indonesia PT Intrias Mandiri Sejati (IMS) Full timePersyaratan Wanita Tinggi Badan Min. 160 cm Rambut Berwarna Diutamakan Memiliki Pengalaman sebagai Customer Service Min. 1 Tahun Besedia Shifting Berpenampilan Menarik dan Komunikatif Tanggung Jawab Menangani masalah pelanggan. Tugas ini dijalankan dengan menerima keluhan pelanggan, serta mencatat dan meneruskannya ke bagian yang berkaitan. Memecahkan...