Salesforce Technical Support
1 week ago
Help our customers solve complex Salesforce questions/problems
- Debug complex issues and be able to quickly discern between configuration issues, product bugs, and Salesforce platform bugs.
- Work closely with our QA, Product, and Engineering teams to identify bugs by capturing quality escalations with debugging information and reproduction steps.
- Perform basic configuration changes in Salesforce (Modify Permissions, Update Records, Tweak Automations (Process Builder/Workflow Rules/etc.)
- Create and manage escalations in multiple ticketing systems
**Qualification**:
- 2-5 years of relevant experience (preferably in the SaaS space)
- Lead customer support team
- Experience with advanced Salesforce tools (Dev Console / Data Loader / Workbench)
- Data migration experience using data loader.
- Code migration experience using eclipse, visual code or ANT
- Experience working with any ticketing system (preferably Jira, Service Cloud and/or Zendesk)
- Excellent analytical thinking, and problem‐solving skills
- Strong cross‐functional collaboration skills, relationship building skills and ability to achieve results
- Strong verbal and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders
- Understanding of Salesforce technology; Salesforce certifications such as ADM‐201 and/or have previous experience working in Salesforce.
**Job Types**: Full-time, Contract
**Experience**:
- Salesforce Technical Support: 3 years (preferred)
**Language**:
- English (preferred)
-
Salesforce Technical Developer
1 week ago
Jakarta, Indonesia SunRecruit Full timeSALESFORCE TECHNICAL DEVELOPER - IT SERVICE PROVIDER (SOUTH JAKARTA) **ABOUT OUR CLIENT** **JOB SUMMARY** - Position: Salesforce Technical Developer - Division: IT - Location: South Jakarta - Industry: IT Service Provider **PURPOSE OF POSITION** Responsible for Salesforce Sales Cloud & Partner Community module, developing and configuring required...
-
Salesforce Developer
5 days ago
Jakarta, Indonesia ATI Business Group Full time**Your Main Responsibilities** - Build and manage integrations with external systems using Salesforce APIs. - Troubleshoot and optimize existing Salesforce implementations to ensure optimal performance. - Collaborate with stakeholders to gather requirements and deliver innovative technical solutions. **Qualifications** - Fluency in English with exceptional...
-
Salesforce
6 days ago
Jakarta, Indonesia Techtiera Sdn Bhd Full timeSenior Solutions Consultant is a crucial role focused on Salesforce customer implementations. This role requires the solution consultant to deep dive into customer requirements, develop designs, and **implement** Salesforce solutions in tandem with best practices. Specific areas of focus will include: - Design and optimize business and functional processes...
-
Salesforce Business Analyst
1 week ago
Jakarta, Indonesia Lamudi Full time**About Lamudi** Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach. Lamudi.co.id is a property technology company that aims to...
-
Named Account Executive, Tableau
1 week ago
Jakarta, Indonesia Salesforce Full timeJob Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...
-
Named Account Executive, Tableau
1 week ago
Jakarta, Indonesia Salesforce Full timeJob Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...
-
Jakarta, Indonesia Salesforce Full timeJob Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...
-
Salesforce Consultant
1 week ago
Jakarta, Indonesia Treessolutions Full time**Be a Part of Trees Solutions**: **We believe in taking ownership of one's actions and challenging one's beliefs. We also think that instead of reacting to the problem, we should become a part of the solution.**: **Salesforce Consultant** **Job Requirements** *** For this role, we will need someone who: - Minimum a Bachelor's Degree (S1) majoring in...
-
Salesforce Developer
1 week ago
Jakarta, Indonesia PERSOLKELLY Indonesia Full time**Location**: Jakarta Jakarta **Work Type**: Full Time **Job Description**: - Configuration and customisation of the Salesforce platform - Implementation and modification of custom Apex code, Lightning Web/Aura Components, VisualForce templates, and declarative automation (Flow, Process Builder, Workflow) - Participation in efforts to develop and execute...
-
Cloud Account Executive
7 days ago
Jakarta, Jakarta, Indonesia Salesforce, Inc.. Full timeAbout UsSalesforce, Inc. is a leading provider of customer service solutions, empowering businesses to deliver exceptional support experiences.
-
Named Account Executive, Indonesia
3 weeks ago
Jakarta, Indonesia Salesforce Full timeJob Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...
-
Freelance Salesforce Developer
7 days ago
Jakarta, Indonesia Elite Asia (SG) Pte Ltd Full time**Major Job Responsibilities/Duties** - Work closely internally in delivering the solutions and act as the primary escalation point for technical enquires related to existing and new Salesforce enhancements - Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project. - Participate in day to day business...
-
Technical Support
6 days ago
Jakarta, Indonesia PT Bawana Margatama Full time**Responsibilities** 2. Assist customers in troubleshooting and resolving product - related issues. 3. Provide guidance on product usage and best practices. 4. Diagnose and troubleshoot software or hardware malfunctions. 5. Document and escalate complex issues to higher-level support or engineering teams. 6. Test and reproduce customer-reported...
-
Senior Salesforce Engineer
4 days ago
Jakarta, Indonesia GO-JEK Full time**About the Role** They say no man is an island - a notion that holds particularly true for this role. As our Senior Salesforce Engineer, you’ll play a vital role at Gojek, and will be the central to continually improving and enhancing the Salesforce platform for our organization (Sales & Service Cloud). Our Salesforce instances are of great importance to...
-
Senior Solution Engineer, Mulesoft
5 days ago
Jakarta, Indonesia Salesforce Full timeJob Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...
-
Freelance Salesforce Developer
6 days ago
Jakarta, Indonesia Elite Asia (SG) Pte Ltd Full time**Major Job Responsibilities/Duties** - Work closely internally in delivering the solutions and act as the primary escalation point for technical enquires related to existing and new Salesforce enhancements - Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project. - Participate in day to day business...
-
Salesforce Engineer
2 weeks ago
Jakarta, Indonesia GO-JEK Full time**About the role**: **What You Will Do**: - Design, develop, ship, and maintain medium or high complexity features with guidance from more experienced engineer - Translate objectives into step by step, evaluate and then refactor into a scalable and extensible design - Design and develop secure, clean, clear, scalable, and well-documented code base with...
-
Jr. Salesforce Developer
7 days ago
Jakarta, Indonesia Langit Kreasi Solusindo Full timeFollow defined methodology and standards including preparation and maintenance of documentation for all stages of development work Communicate well with clients who have varying technical abilities Understand customer requirements and translate them into a technical reality that is extendable and maintainable Strong knowledge with Object Oriented...
-
Salesforce Developer
7 days ago
Jakarta, Indonesia Mitra Solusi Infokom Full timeTesting (unit and systems) and debugging Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce in order to support business requirements Perform tasks normally associated with administrators, such as managing users, constructing data models, and automating processes using declarative tools Minimum Diploma Degree...
-
Client Advisory Executive
2 weeks ago
Jakarta, Indonesia IBM Full time**Introduction** As a Client Advisory, you will support IBM’s consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring insights and...