Product Support

**The opportunity** Production Support Team is responsible for maintaining and supporting the system to ensure smooth business operations. **Responsibilities**: - Analyzes, contributes to and improves ongoing business processes and workflows; supports incident resolution and production - Assists with resolution of issues surfaced by support analysts -...

**Overview** We are looking for an IT Production Support who will be responsible for supporting the Tech Team by receiving customer support requests from end-users and analyzing these by responding to the end-user with a solution or escalating it to the appropriate Tech Team. **Your Role** - Support and resolve technical production challenges on a daily...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

Company OverviewGroup Avows is a leading provider of electronic payments and digital transfer services. We strive to deliver exceptional service and support to our customers.Job DescriptionWe are seeking an experienced Production Support Lead to join our team. As a key member of our application support team, you will be responsible for leading and...

Product Support Jr.

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

Job Responsibilities:Lead and prioritize the workload of the Application Support team.Manage and own the Problem Management Process, ensuring effective coordination across all EN Product Suites.Contribute to the planning of application/infrastructure releases and configuration changes.Identify areas for Service Improvement and collaborate with the Project...

The Bank was established on 27 April 1971 under the name of PT Bank Pasar Pagi Madju. In line with the change in its status from a retail banking to a commercial bank in 1989, the Bank’s name was changed into PT Bank Bintang Manunggal (Bank Bima). This status change had a positive impact on the Bank’s performance and succeeded in attracting Hana...

**Career Area:**:Marketing / Sales / Product Support **Job Description:**:**Your Work Shapes the World** Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact...

Company Description AgriAku is a leading technology-based local agribusiness company in Indonesia. Launched late last year, AgriAku's mission is empower mitra through sustainable, inclusive and profitable technology business models. Job Description** Issue Troubleshooting** - Work closely with product team and engineers to sync up product features and...

**United Forest Products INC**. is a leading professional importer of plywood and MDF panel product.We have a professional supply chain and strong sourcing, highly efficient and low-cost operation team.We have high motivational and high-return sales team in the United States Our products cover the most advanced new products in the market, as well as the...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**Career Area**: Product Support **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...

DepartmentProduct Management- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Regional Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions...

**About the role**: - Daily checking of Ticketing system and responding for reaching SLA. - Conduct troubleshooting root cause analysis, and implement corrective/preventive measures during and after each incident. - Write incident reports - Do periodic monitoring of the dashboard related to the product. - Do monitoring of production alerts. - Collaborate...

The Product Analyst is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team.The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive...

DepartmentProduct Management- LevelEntry Level- LocationIndonesia - JakartaThe Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial...

Build console for feeding data to GSheet - Bug fixing console for report - Manage database - Feeding master data to database - Bachelors Degree in Computer Science or relevant field - Has minimum 2 years of experience working as Production Support Application or relevant position - Familar with PHP, C#, JavaScript Programming Language - Proeficient in...

FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally. Our first product, Kredivo, which integrates at merchant checkout, qualifies ecommerce buyers for instant ecommerce purchase financing...