IT Production Support

4 weeks ago


Jakarta, Indonesia Hana Bank Full time

The Bank was established on 27 April 1971 under the name of PT Bank Pasar Pagi Madju. In line with the change in its status from a retail banking to a commercial bank in 1989, the Bank’s name was changed into PT Bank Bintang Manunggal (Bank Bima). This status change had a positive impact on the Bank’s performance and succeeded in attracting Hana Financial Group to take over the majority of the Bank’s shares. The change in the Shareholders was followed by a change in its name into PT Bank Hana.

In 2013, PT Bank Hana took a strategic action by merging with PT Bank KEB Indonesia to create synergies in the banking business. This business activity caused the Bank to change its name to PT Bank KEB Hana Indonesia or known as Bank KEB Hana. However, in 2020, Bank KEB Hana yet again made a brand change to Hana Bank. By these changes, Hana Bank is increasingly ready to strengthen its competitiveness, both in Indonesia and globally, through the consistency of the brands used by the group.
With the presence of its best people, Hana Bank provides an array of products and services designed to meet various customer needs.

Given its global reach and global standard of service, Hana Bank promises its customers to be their True Hearted Financial Partner.
Menerima menangani masalah terkait aplikasi

Membuat list down dan mengelola masalah sehari-hari

Mengidentifikasi dan menganalisis penyebab atas bug/error

Membantu user untuk menganalisis masalah

Melakukan pembaruan terkait issues tracker dan memastikan semua masalah diselesaikan dalam masing-masing SLA
Pendidikan min S1 jurusan Teknik Informatika

Memiliki pengalaman kerja min 2 tahun sebagai Production Support/Application Support

Memiliki pengetahuan mengenai basic programming languange Java/SQL/Oracle

Memiliki kemampuan verbal dan tertulis yang baik dalam Bahasa Inggris

Bersedia bekerja full onsite & shifting


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