Customer Service Support Coordinator
4 weeks ago
Membantu mengedukasi customer dan mitra dalam menggunakan produk perusahaan
- Melayani pertanyaan, komplain dari customer dan mitra perusahaan
- Memonitor berbagai chanel komunikasi perusahaan termasuk call center, social media, website, dan meresponnya dengan segera
- Mengumpulkan feedback dari customer dan mitra, mengamati permasalahan-permasalahan yang dihadapi oleh customer dan mitra
- Melakukan tugas-tugas administratif terkait dengan akun para mitra
**Kualifikasi**:
- **Min S1 PSIKOLOGI**:
- Skill komunikasi yang baik dalam Bahasa Indonesia dan memiliki artikulasi jelas
- Berpengalaman di bidang customer service (diutamakan)
- Berpengalaman di bidang sales
- Memiliki rasa empati
- Vaksinasi mínimal sudah Dosis 2
- Mampu berbahasa Inggris dengan komunikasi pasif mínimal
Jenis Pekerjaan: Kontrak
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