Guest Relation Manager

Summary The Guest Relations Manager will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Manager is responsible to assist the Front of House teams in managing the guest service...

Assist the General Manager in continuously improving the overall ratings - Represent the department in a professional and courteous manner at all times, including physical and verbal interactions with guests - Accountable for resolving all issues to the guest satisfaction while following up to ensure complete service recovery. - Schedules the Guest Relations...

It all began in 1967 when we received the keys to the legendary Belmond Hotel Cipriani in Venice. A year later, we began collecting the carriages for the Venice Simplon-Orient-Express, which launched in 1982 to whisk intrepid travelers to La Serenissima in style. Belmond joined LVMH Moët Hennessy Louis Vuitton in April 2019, reinforcing our place among the...

**Uraian Tugas***SWISSOTEL JAKARTA PIK AVENUE**: The first Swissotel in Indonesia arrives in Jakarta. This capital city embraces multiple cultures and traditions in a blend of old and new. It serves as the center of government, business, economy and innovation. The hotel is located 15 minutes away from Soekarno-Hatta International Airport (CGK) and reachable...

**Additional Information** **Job Number**24188322 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12950 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports all...

Summary Guest Relations Officer is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest...

**Job Number** 24044859 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Jakarta Thamrin, Jalan M.H. Thamrin, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding...

As a Guest Relation Officer at Jimbaran Puri, A Belmond Hotel, you are the embodiment of hospitality, ensuring that every guest's stay is nothing short of extraordinary. In this role, you will create memorable experiences by providing personalized service and anticipating the needs of our esteemed guests. If you’re looking to develop your skills and be...

Food & Beverage Guest Relation With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton...

**Job Number** 24101097 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions...

We are looking for Guest Relations Officer to provide high-quality service to our Japanese Guests. You will address complaints and go to the extra mile to make sure our guest satisfied. In this role, you should be an excellent communicator in highly Japanese Manner who can stay positive when facing difficult situations. You should also be reliable and...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

GUEST RELATIONS - Penempatan di Jakarta Selatan "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." ""Please be aware of the Fraud...

Requirments: - **Proven experience as a Guest Relations Officer**: - **Familiarity with hospitality industry standards**: - Proficiency in English; knowledge of additional languages is a plus - A customer-oriented and professional attitude - An outgoing personality - Outstanding communication abilities - Excellent organizational and time-management...

Requirments: - **Proven experience as a Guest Relations Officer**: - **Familiarity with hospitality industry standards**: - Proficiency in English; knowledge of additional languages is a plus - A customer-oriented and professional attitude - An outgoing personality - Outstanding communication abilities - Excellent organizational and time-management...

**Company Description** Mercure Jakarta Sabang Hotel for travellers looking for local and authentic experiences Mercure Jakarta Sabang is a 4-star international hotel, strategically located in the heart of Jakarta, nearby Thamrin street where corporate, Banking, Government offices and Sabang culinary street are only a few steps away. 5 to 15 minutes...

Guest Relations - Placement : Jakarta Utara - Preferably Mandarin Speaker - Lived in Jakarta - Good Communication & Attitude - Experienced minimum 2 years in same position "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat...

Guest Relation Officer - Have experience as a Guest Relation Officer - Heart winning person & Hard working - Having Leadership skill, teamwork & strong personality - Fluent in English both verbal & written - Mastering the VHP system is prioritized - Willing to be placed in Lombok or Bali "Waspada terhadap Modus Penipuan pada saat proses interview....

SHANGRI-LA HOTEL, JAKARTA **MAIN RESPONSIBILITY**: To accord personalized and prompt service to VIP guests from arrival to departure, to provide all hotel guests and patrons, courteous, tactful and efficient services. To provide guest services as well as supervision in the Guest Relations Department in accordance with the objectives, performance,...

AYANA Hospitality is seeking a dedicated and enthusiastic Guest Relation Officer for our AYANA MidPlaza Jakarta property. This role is essential for ensuring our guests have an exceptional experience from check-in to check-out. As a Guest Relation Officer, you will be the face of our hotel, providing personalized service and addressing guest needs promptly...