Guest Relations Manager

Assist the General Manager in continuously improving the overall ratings - Represent the department in a professional and courteous manner at all times, including physical and verbal interactions with guests - Accountable for resolving all issues to the guest satisfaction while following up to ensure complete service recovery. - Schedules the Guest Relations...

It all began in 1967 when we received the keys to the legendary Belmond Hotel Cipriani in Venice. A year later, we began collecting the carriages for the Venice Simplon-Orient-Express, which launched in 1982 to whisk intrepid travelers to La Serenissima in style. Belmond joined LVMH Moët Hennessy Louis Vuitton in April 2019, reinforcing our place among the...

**Additional Information** **Job Number**25020660 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia, 12950 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports all...

**Additional Information** **Job Number**25037853 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia, 12950 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager...

Guest Relation Manager - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk...

Guest Relation Manager - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk...

Summary Guest Relations Officer is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest...

**Additional Information** **Job Number**24213484 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia, 10220 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment, assigning...

As a Guest Relation Officer at Jimbaran Puri, A Belmond Hotel, you are the embodiment of hospitality, ensuring that every guest's stay is nothing short of extraordinary. In this role, you will create memorable experiences by providing personalized service and anticipating the needs of our esteemed guests. If you’re looking to develop your skills and be...

**Job Number** 24058868 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Indonesia, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions...

We are looking for Guest Relations Officer to provide high-quality service to our Japanese Guests. You will address complaints and go to the extra mile to make sure our guest satisfied. In this role, you should be an excellent communicator in highly Japanese Manner who can stay positive when facing difficult situations. You should also be reliable and...

Requirments: - **Proven experience as a Guest Relations Officer**: - **Familiarity with hospitality industry standards**: - Proficiency in English; knowledge of additional languages is a plus - A customer-oriented and professional attitude - An outgoing personality - Outstanding communication abilities - Excellent organizational and time-management...

Guest Relations - Placement : Jakarta Utara - Preferably Mandarin Speaker - Lived in Jakarta - Good Communication & Attitude - Experienced minimum 2 years in same position "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat...

SHANGRI-LA HOTEL, JAKARTA **MAIN RESPONSIBILITY**: To accord personalized and prompt service to VIP guests from arrival to departure, to provide all hotel guests and patrons, courteous, tactful and efficient services. To provide guest services as well as supervision in the Guest Relations Department in accordance with the objectives, performance,...

AYANA Hospitality is seeking a dedicated and enthusiastic Guest Relation Officer for our AYANA MidPlaza Jakarta property. This role is essential for ensuring our guests have an exceptional experience from check-in to check-out. As a Guest Relation Officer, you will be the face of our hotel, providing personalized service and addressing guest needs promptly...

Vocational High School in hotel management or equivalent - Max 20 years - Relevant experience as Guest Relation would be an added advantage - Good listening and communication skills - Fluent in English would be advantage - Well-groomed and have a pleasant disposition Jenis Pekerjaan: Penuh Waktu

We are looking for a native Japanese Guest Relations Officer to provide high-quality service to our hotel Japanese customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...

Location: Jakarta, Indonesia Job Responsibilities: - Perform day-to-day Guest end to end operations management, including on-boarding new guests, activation of new guests through campaigns, maintaining engagement and relationship with guests, guests side partnerships, the company’s brand image, the company’s brand reputation and public relations. - ....

**Additional Information** **Job Number**24178178 **Job Category**Food and Beverage & Culinary **Location**The Hermitage a Tribute Portfolio Hotel Jakarta, Jalan Cilacap 1, Jakarta, Jakarta, Indonesia, 10310 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our...

**Job Number** 24178178 **Job Category** Food and Beverage & Culinary **Location** The Hermitage a Tribute Portfolio Hotel Jakarta, Jalan Cilacap 1, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our...