L1 Support Engineer

6 months ago


Jakarta, Indonesia Cloud Kinetics Full time

**Job Information**:
Work Experience

**3-7 years**
***

Industry

**Telecommunications**
***

City

**Jakarta**
***

State/Province

**Jakarta Raya**
***

Country

**Indonesia**
***

Zip/Postal Code

**14770**
***
- Support L1 roles and responsibility for cloud managed services - will be rotated to support 24x7 capability
- Provide basic troubleshooting and management of cloud services
- Develop report based on requirements
- Providing cloud support and making recommendation based on needs
- Developing and maintaining cloud solutions in accordance with best practices
- Conduct frequent cloud resource scanning to evaluate and identify optimal cloud solutions
- Monitor, acknowledge, escalate alarms
- Triage in incidents, SOP based analysis
- Fulfill requests based on defined procedures
Maintain services SLA**Requirements**:

- At least has 4 years of working experience, with min 1 year in the same role
- Have cloud certification is a plus
- Have hands-on experience in implementing, migrating, managing and operating system in cloud environment
- Ability to do basic troubleshooting
- Ability to write technical documentation
- Willing to be on standby 24/7 if any disturbance occurs anytime



  • Jakarta, Indonesia amIT Global Solutions Sdn Bhd Full time

    Experience in IT support, with a focus on on-site support services. - Strongtechnical knowledge of IT infrastructure, including hardware, software, and network systems. - Excellent problem-solving and analytical skills. - Ability to work independently and manage multiple tasks simultaneously. - Strongcommunication and interpersonal skills, with the ability...

  • L1 Desktop Support

    1 month ago


    Jakarta, Indonesia amIT Global Solutions Sdn Bhd Full time

    Engineer is a key technical resource, providing higher-level support and problem resolution for complex issues. They are responsible for ensuring the stability and reliability of on-site IT infrastructure and services. Key Responsibilities: - Advanced Technical Support: Provide second-level support for escalated issues, including in-depth...

  • Microsoft Engineer

    2 weeks ago


    Jakarta, Indonesia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...


  • Jakarta, Indonesia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Ms Engineer

    5 months ago


    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Jakarta, Indonesia amIT Global Solution Full time

    **Key Responsibilities**: - Advanced Technical Support: Provide second-level support for escalated issues, including in-depth troubleshooting and problem-solving for hardware, software, and network-related incidents. - Project Implementation: Participate in the planning and executing IT projects, ensuring successful deployment and integration of new...


  • Jakarta, Indonesia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...


  • Jakarta, Indonesia PT. Aigen Global Teknologi Full time

    We are looking for a dedicated and detail-oriented L1 IT Security Engineer to join our team. In this role, you will be responsible for developing and implementing standard system hardening processes for various operating systems, network devices, and databases within the Permata Data Center. You will work closely with system owners to ensure all security...


  • Jakarta, Indonesia PT. Aigen Global Teknologi Full time

    We are looking for a dedicated and detail-oriented L1 IT Security Engineer to join our team. In this role, you will be responsible for developing and implementing standard system hardening processes for various operating systems, network devices, and databases within the Permata Data Center. You will work closely with system owners to ensure all security...

  • Ms Engineer

    6 months ago


    Jakarta, Indonesia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Jakarta, Indonesia Rex Tec Full time

    **About the job**: Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company’s details for your reference. **ABOUT US: -** Rex Technologies, is a leading IT Managed and infrastructure services provider...

  • Ms Engineer

    3 months ago


    Jakarta, Indonesia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Ms Engineer

    5 months ago


    Jakarta, Indonesia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • L1 Support

    6 months ago


    Jakarta, Indonesia Elabram Systems Sdn Bhd Full time

    1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

  • Cloud Ops Engineer

    5 months ago


    Jakarta, Indonesia Abhidi Solution Full time

    L1 / L2 Ops Engineer We are looking to recruit L1 Engineers with excellent troubleshooting skills along with experience in Infrastructure as a code. Professional having Customer oriented personality with good communication skills, who is able to articulate and communicate very effectively verbally as well as in written communications. Be a team player that...


  • Jakarta, Indonesia PT Phintraco Technology Full time

    As Layer 1 and Layer 2 for supporting in Maintenance team (On site customer). Partaking in technical design review, integration, product testing, troubleshooting, installation, and problem analysis. As Layer 2, you will responsible for helping L1 Support to provide Analysis, troubleshooting, and solution. Responsible for technical security advisory and...

  • Server L1 Support

    6 months ago


    Jakarta, Indonesia Elabram Systems Full time

    1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...

  • Cx Engineer

    4 weeks ago


    Jakarta, Indonesia PT. Sarana Utama Adimandiri Full time

    **Requirements**: - Min. Diploma/Bachelor's Degree, Engineering/ Mechanical/ Electrical/Electro - Experience min. 2 years as CX Engineer - Good communication skills - Good problem solving - Should be able to speak both written & oral in English - Able working with teamwork - Willing to work under pressure **Responsibilities**: - Responsible for coordinate...


  • Jakarta, Indonesia Panensolusi.com Full time

    Job Descriptions: - Assist in the ongoing maintenance of our current system on Users. - Complete all tasks within the deadline given by management to meet team goals - Performing analyses on hardware, software and network capatilities - Providing L1/L2 on incident support - Able to work under pressure - Willing to work on holiday **Requirements**: -...


  • Jakarta, Indonesia Elabram Systems Full time

    1). Melakukan monitor perangkat Server/Storage/Tape. 2). Membuat laporan harian berkala. 3). Membuat laporan bulanan. 4). Membuat laporan kerusakan. 5). Membuat laporan sparepart. 6). Membuat laporan ke support/engineer saat terjadi insiden. 6). Melakukan kegiatan Preventive Maintenance. 7). Mendukung kegiatan Corrective...