L1 Desktop Support

Experience in IT support, with a focus on on-site support services. - Strongtechnical knowledge of IT infrastructure, including hardware, software, and network systems. - Excellent problem-solving and analytical skills. - Ability to work independently and manage multiple tasks simultaneously. - Strongcommunication and interpersonal skills, with the ability...

**About the job**: Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company’s details for your reference. **ABOUT US: -** Rex Technologies, is a leading IT Managed and infrastructure services provider...

We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for onsite support services in...

Desktop Support - Max. Age 25 years old - Minimum Diploma/ Bachelor education (Computer Engineering/ Related Majors) - At least 1 year experience as Desktop Support - Proficient in installation, maintenance, and troubleshooting is preferred - Knowledge of CPanel, Outlook, TCP/IP, VPN, VLAN - Mastering Microtic Mastering Website Maintenance - Mastering the...

**Responsibilities**: - Support daily operations. - Elevate incident tickets and trigger the management escalation within stated guidelines. - Ensuring assigned tasks are effectively executed in a timely manner. - Liaising and partnering with other support teams (internal team) to ensure seamless integration of IT service support and operations. - Manage...

Fluent in english is mandatory - Strong technical knowledge of IT infrastructure including hardware, software and network - Participated in the planning and executing of IT project - Experience in IT support with focus on onsite support service - Experience in Desktop Support **Job Type**: Contract Contract length: 12 months

**Jakarta**: **Indonesia**: We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude...

**Job Information**: Work Experience **3-7 years** *** Industry **Telecommunications** *** City **Jakarta** *** State/Province **Jakarta Raya** *** Country **Indonesia** *** Zip/Postal Code **14770** *** - Support L1 roles and responsibility for cloud managed services - will be rotated to support 24x7 capability - Provide basic troubleshooting and...

Job Descriptions: - Assist in the ongoing maintenance of our current system on Users. - Complete all tasks within the deadline given by management to meet team goals - Performing analyses on hardware, software and network capatilities - Providing L1/L2 on incident support - Able to work under pressure - Willing to work on holiday **Requirements**: -...

**Responsibilities** - Support daily operational. - Elevate incident ticket and trigger the management escalation within stated guidelines. - Ensuring assigned task is effectively executed in timely manner. - Liaising and partnering with other support team (internal team) to ensure seamless integration of IT service support and operation. - Make sure smooth...

Field Service Partner resources are expected to be Bilingual and should have the ability to read, write and speak in the local language of the site being supported as well as English in order to communicate with the Internal Teams - Providing Field Service Support at the specified location within the committed service levels ensuring customer satisfaction. -...

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: -...

**Key Responsibilities**: - Advanced Technical Support: Provide second-level support for escalated issues, including in-depth troubleshooting and problem-solving for hardware, software, and network-related incidents. - Project Implementation: Participate in the planning and executing IT projects, ensuring successful deployment and integration of new...

**Functional Duties** - Manage equipment store and make sure equipment are properly arranged. - Execute deployment and setup of equipment. - Undertake to provide resolutions and/or workaround solutions to desktop operational requests in a timely manner. - Make sure ticket assigned are follow up and service/problem resolved within SLA. - Ensure all asset...

Desktop Support Engineer (Jakarta) - Notebook hardware troubleshoot, such as RAM, Hardisk, VGA - Manage server : windows, linux, mail server - Technical documentations of hardware/software additions or changes - Updates and closures of trouble tickets and service requests from user - Fresh graduate are welcome to apply - Hardware knowledge : Desktop PC and...

Handle end user Voice calls, Chats in Indonesian Language - Provide first level resolutions for End user computing and Business Applications - Ticket creation/Categorization / Prioritization in SNOW or any Ticketing tool experience - Ticket triaging to respective Support Group - Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 Apps -...

Handle end user Voice calls, Chats in Indonesian Language - Provide first level resolutions for End user computing and Business Applications - Ticket creation/Categorization / Prioritization in SNOW or any Ticketing tool experience - Ticket triaging to respective Support Group - Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 Apps -...

A career at Arup offers you the chance to make a positive difference in the world. Independently owned and independently minded, we attract a diverse mix of people to work on ground-breaking global projects. We have an ambitious commitment to be the digital leader in the built environment and have digital teams and experts all over the world, who collaborate...

Sharing the JD: - Handle end user Voice calls, Chats in Indonesian Language - Provide first level resolutions for End user computing and Business Applications - Ticket creation/Categorization / Prioritization in SNOW or any Ticketing tool experience - Ticket triaging to respective Support Group - Incident resolution and recovery for IT SD/Account...