CRM Offline
7 months ago
FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.
Coordinate, communicate, and direct the team so every frontliner function, back office at the branch company and head office can run effectively to support customer end user satisfaction and implement & develop service standard with related department
Collecting data, analyze, & evaluate voice of customer end user and ensure the further process with department & branch company through mass medias
Control, develop, and implement the finalization activity process and report of the project and final data from service to end user strategy that implemented by voice of customer analysis data for ensure that the condition and development went well & in time
Create & evaluate company standard service blueprint of customer end user to satisfy customer needs or expectation consistently
Maintaining customer loyal by creating event & collaboration with LOB for programming
Bachelor degree in any major
Proficiency in operating Windows Operating System and Microsoft Office
Have a strong understanding of customer behavior
Have a good driving force, courage, and integrity
Have a good interpersonal skills
Able to work in customer focus manner
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Gm Digital
6 months ago
Jakarta, Indonesia WeNetwork Asia Full timeResponsible for overseeing all aspects of digital marketing and media strategies **About The** **Client**: A leading retail company in Jakarta with presence in South East Asia is looking for GM Digital & Media ro be responsible for overseeing all aspects of digital marketing and media strategies, including Offline Media, to drive brand awareness, customer...
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Marketing Communication Executive
7 months ago
Jakarta, Indonesia Kanmo Group Full time**Key Responsibilities**: - Execute and ensure Brand’s message conveyed to end customers across all platforms (owned, earned, paid) for both offline and online and in a timely manner. - Leverage brand awareness to targeted audiences through partnership / sponsorship. - Work closely with the CRM team to ensure engagement between with Brand & its member are...
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Customer Care
4 months ago
Jakarta, Indonesia PT Swapro Internationals Full timeMenerima telepon - Input data cutomer yang telepon - Input crm/hello/ax - Menerima tamu/service/indoor - Buat jadwal customer - Follow up customer - Telepon customer/happy calls/nps - Print job teknisi offline dan online Ketentuan tambahan: - Mampu berbahasa inggris aktif dan berpenampilan menarik, siap bekerja dengan rambut terlihat terurai Benefit...
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Head of Sales
6 months ago
Jakarta, Indonesia Associa Full timeDevelop and maintain online and offline customer funnel monitoring tools (CRM) - Setting budgets and targets such as KPIs, CaCs - Decide timely Marketing & Brand strategy for the entire company and each division - Planning, managing, and evaluating marketing activities with the appropriate metrics that align with the company's goals - Conducting timely...
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Education Counselor
7 months ago
Jakarta, Indonesia eduCLaaS Full timeAs a Senior Student Counselor, you will be responsible for selling eduCLaaS’ innovative programs to potential students over the phone. You will use your persuasive communication skills to guide prospective students through the enrolment process and answer any questions they may have about the programs. Your goal will be to meet or exceed sales targets and...
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Fashion Brand Marketing
4 days ago
Jakarta, Indonesia PT. Aditya Mandiri Sejahtera Full timeRequirements: - Develop and evaluate the implementation of Marketing Strategy, Branding, and Promotional Activities from online & offline marketing - plan strategy. - Pushing the Customer Journey from the marketing funnel through Brand Awareness, Interest, Consideration, Conversion, and Customer Retention into the mix of the Marketing Strategy through the...
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Assistant Brand Manager
6 months ago
Jakarta, Indonesia PT Empat Sembilan Nusantara Muda (Bolekaka Dimsum 49) Full time**Requirements** - Bachelor Degree in Management, Marketing, or Communication with good English Skills. - Minimum 2 - 4 years of experience in a marketing/branding role with relevant working experience (preferably in food industry). - Strong knowledge about the concept of Brand Management and Marketing Planning. - Have experience in creating marketing plan,...
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Marketing Manager
7 months ago
Jakarta, Indonesia Kanmo Group Full time**Responsibilities**: - Prepare annual marketing strategy and budget to enhance brand’s awareness across Indonesia - Manage marketing, communication, public relation, digital and offline campaign initiatives - Develop CRM strategy to increase customer loyalty and conversion; also in charge of analysis and reporting of the programme - Maintain marketing...
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Creative Director
6 months ago
Jakarta, Indonesia Hypefast Full timeJakarta, Indonesia**JOB TYPE** **About the Role**: Prioritize work and resources across engagements, based on short - and long-term needs -Conduct brainstorming sessions with the creative team. -Collaborate with sales departments in developing marketing plans, analyzing results, and identifying opportunities -Produce fresh, innovative work that...
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Digital & Marketing Analytics Lead
2 weeks ago
Jakarta, Indonesia Amartha Full timeWe are looking for an experienced and detail-oriented Digital & Marketing Analytics Lead to drive data-driven decision-making across marketing, digital journeys, and commercial products. You will lead the end-to-end analytics process, from framing business questions to creating actionable insights. This role requires technical expertise, strategic thinking,...
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Marketing Manager
7 months ago
Jakarta, Indonesia Kanmo Retail Group Full time**Responsibilities**: - Prepare annual marketing strategy and budget to enhance brand’s awareness across Indonesia - Manage marketing, communication, public relation, digital and offline campaign initiatives - Develop CRM strategy to increase customer loyalty and conversion; also in charge of analysis and reporting of the programme - Maintain marketing...
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Technical Support
6 months ago
Jakarta, Indonesia KECILIN.ID Full time**Responsibilities**: - Acts as the first line of service for the customers, having the ability to serve them and to coordinate any commercial, technical or operational issues. - Monitoring all project to ensure it runs smoothly involves a series of steps and best practices. - Conducting investigations and making decisions regarding devices that are Offline...
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Marketing Associate
7 months ago
Jakarta, Indonesia Recompound Full timeGenerate leads for potential new students and input their data to the CRM software - Maintain and build new partnerships with schools and vendors around EF Pondok Indah - Utilize offline and online branding tools (Banner, Booth, Merch, Social Media, Ads etc) - Create and execute EF Life Club (weekly event), competitions, and other events - Partner with...
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Digital Marketing Associate Manager
3 months ago
Jakarta, Indonesia Time International Full timeJakarta What You'll Do: - Implement strategies, lead, and manage sales growth for all marketplace channels through effective development, coordination, marketing plan. - Develop and execute tactics to enhance engagement across digital platforms, ensuring a compelling user experience. - Regularly analyze the effectiveness of marketing campaign. - Integrate...
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Digital Executive
6 months ago
Jakarta, Indonesia Nestle Operational Services Worldwide SA Full time**Position Snapshot** Location: Jakarta Company: Nestlé Indonesia Employment Status: Full Time **Position Summary** Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of unlocking the power of food to enhance quality of life for...
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Sales Agent
6 months ago
Jakarta, Indonesia Bali Staff Solutions Full timeA Beauty Device Distributor in **Jakarta** is for a talented and enthusiastic **Sales Agent** **(Full-time)** **Responsibilities**: - Sell European body sculpting devices to Indonesian aesthetic clinics and fitness centers - Conduct research to identify new markets and customer needs - Assist meetings with prospective clients when needed - Promote the...
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Assistant Brand Manager
6 months ago
Jakarta, Indonesia Hypefast Full timeJakarta, Indonesia**JOB TYPE** - Full-time**About the Role**: Study similar brand campaigns and research target markets -Analyse and stay on top of current marketing trends -Work closely with the Brand Manager to assist in leading campaigns -Leading end-to-end brand portfolio including new product launching campaign. -Performing and conducting consumer...
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Manager/senior Manager
6 months ago
Jakarta, Indonesia Zoomcar Full timeLocation: Jakarta, Indonesia Job Responsibilities: - Perform day-to-day Guest end to end operations management, including on-boarding new guests, activation of new guests through campaigns, maintaining engagement and relationship with guests, guests side partnerships, the company’s brand image, the company’s brand reputation and public relations. - ....
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Sales & Marketing (Hospitality)
6 months ago
Jakarta, Indonesia PT. Elit Solusi Niaga Full time**Responsibility**: - Help with marketing plans, advertising, direct marketing, and campaigns to attract customers (online and offline). - Managing Villa's OTAs. - Conduct market research to identify market opportunities. - Increasing brand awareness and keeping informed of marketing strategies and trends. - Create reports on marketing and sales metrics,...
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Head of Sales
7 months ago
Jakarta, Indonesia TaxPrime Full timeConsidered as one of Indonesian fastest growing tax firms entailing significant growth since its initial establishment in 2012 and claiming its presence in Jakarta, Gresik, Surabaya, and Cikarang, TaxPrime have the largest number of experts who formerly worked in the Indonesian Tax Authority with strong expertise in risk identification and interpersonal...