Wholesale Operations Manager

2 days ago

Jakarta, Indonesia Levi Strauss & Co. Full time

This role involves coordinating various operational functions to ensure efficiency, productivity, and the achievement of organizational goals. Operations Manager is also tasked with improving processes, optimizing resource allocation, and maintaining high standards of quality and customer satisfaction.

Operations Oversight
- Supervise and manage the operations team, providing guidance, mentoring, and performance feedback.
- Ensure the smooth execution of daily operational activities, including sales thru, products allocation, inventory management, and logistics.
- Process Improvement:

- Identify inefficiencies and bottlenecks in operational processes and implement strategies for streamlining workflows.
- Introduce and monitor key performance indicators (i.e: UPT, ATV, AUR ) to sales team (TLs, DMs) and store team to measure operational efficiency and track improvements.

Resource Management
- Allocate resources effectively to meet sales targets, project deadlines, and service-level agreements.
- Collaborate with Ops. Trainer to ensure the training, and skill development to enhance team performance.

Quality Control
- Implement quality assurance measures to maintain consistent product or service quality.
- Develop and enforce quality control standards and procedures, ensuring compliance with industry regulations and company policies.

Budget Management
- Collaborate with finance teams to develop and manage operational budgets.
- Monitor expenses and identify cost-saving opportunities without compromising quality and safety.

Supply Chain Coordination
- Liaise with allocator, BX team, logistics and distribution vendors, to ensure timely delivery of marketing materials and products delivery.
- Monitor inventory levels and coordinate replenishment to avoid shortages or excess stock.

Data Analysis and Reporting
- Collect, analyze, and interpret operational data to identify trends and areas for improvement.
- Generate regular reports for senior management detailing operational performance and recommending strategies.

Cross-Functional Collaboration
- Collaborate with other departments, such as sales, marketing, and planning and allocation, to align operations with business goals.
- Facilitate effective communication and teamwork between departments.

Continuous Improvement Culture
- Foster a culture of continuous improvement and innovation within the operations team.
- Encourage the team to propose and implement ideas for enhancing processes and efficiency.

Health and Safety Compliance
- Uphold and enforce health, safety, and environmental standards across operations.
- Implement safety protocols and training programs in collaboration with Trainer Ops or Mall Team to minimize risks and accidents.

**Requirements**:

- Bachelor's degree in operations management, business administration, or a related field; master's degree is a plus.
- Proven experience (at least 5 years) in operations management or a relevant leadership role.
- Strong understanding of store operational processes and quality control.
- Excellent leadership, communication, influencing, and interpersonal skills.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Problem-solving skills and the ability to make decisions under pressure.
- Strong drive with sound business/commercial acumen skills
- Exemplary planning and execution skills: establish plans, manage and improve processes, drive team execution.
- Good business development and negotiation skills

LOCATION

Indonesia, Jakarta - Office

FULL TIME/PART TIME

Full time

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