Process Improvement Associate

4 months ago


Jakarta, Indonesia Ajaib Full time

**Getting to Know Ajaib**

We’ve been experiencing hyper-growth the past year, becoming Indonesia's 7th Unicorn Startup and the first Investment Fintech Unicorn in Southeast Asia 2,5 years after Ajaib first launched. With the global financial technology market expected to grow gradually, we aim to make stock trading accessible for millennials through our mobile-first approach. In 2022, we opened our new head office in the Indonesia Stock Exchange Building, and we’re just getting started

The three principles, or 3DNAs, became the foundation and set the guideline for the Magician belief system: Everyone is an owner, Growth Mindset, and A Will to Win.

**Life at Ajaib**

At Ajaib, we call ourselves Magicians because making magic happen is our specialty Ajaib is committed to creating an inclusive environment where all Magicians are valued for their contributions, opinions, and skills. Through our 3DNAs, we implement Everyone is an Owner to strengthen our core value in developing as a team, a Growth Mindset to never stop learning, and A Will to Win to have the courage to be excellent in everything we do

**Responsibilities**

We seek a dynamic and results-oriented Process Improvement Associate to join our team. In this role, you will be responsible for identifying and analyzing gaps in operational metrics, diagnosing root causes, and designing practical solutions to enhance efficiency and productivity. Collaboration with cross-functional teams and stakeholders is crucial to driving and delivering these solutions. Additionally, you will play a key role in implementing and monitoring these solutions while maintaining operational metrics through establishing monitoring dashboards and regular cadence.
- Identify and analyze gaps in operational metrics to enhance organizational efficiency.
- Diagnose root causes of gaps, focusing on both people and process design.
- Designed and proposed comprehensive solutions, incorporating new tools, features, standard operating procedures (SOP), automation, and manpower training as necessary.
- Collaborate with stakeholders from various departments, including Data, Product, Engineering, and Compliance, to drive and deliver effective solutions.
- Implement solutions and closely monitor metrics to ensure sustained improvements.
- Establish monitoring dashboards and a regular cadence to maintain and optimize operational metrics proactively.

**Requirements**:

- Excellent command of both English and Bahasa.
- Demonstrated drive and motivation to explore and acquire new skills.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Highly proficient in using MS Excel; proficiency in data analysis tools like Tableau is preferable.
- Fresh graduates are welcome to apply.



  • Jakarta, Indonesia Ajaib Full time

    **Getting to Know Ajaib** We’ve been experiencing hyper-growth the past year, becoming Indonesia's 7th Unicorn Startup and the first Investment Fintech Unicorn in Southeast Asia 2,5 years after Ajaib first launched. With the global financial technology market expected to grow gradually, we aim to make stock trading accessible for millennials through our...


  • Jakarta, Indonesia PT Rantai Dingin Asia (Coldspace) Full time

    Assessment related to operation scope for project or internal warehouse (e.g flow process, ops resources). - Improvement/adjustment related to operation scope (e.g set up operation target, improve WMS utilization). - Monitoring and analyze achievement for each improvement/adjustment process. - Socialization and coaching for each improvement/adjustment...


  • Jakarta, Indonesia Kredivo Group Full time

    This is a pioneering role in Kredivo which will be suited to an ambitious professional, looking for the next step in their career. The Process Improvement Lead Operations is responsible for overall successful operations and help foster a culture of continuous improvement and high performance in Operations team. **Responsibilities**: - Identify...


  • Jakarta, Indonesia Tugu Insurance Full time

    You will report directly to Business Process Improvement Department Head of PT Asuransi Tugu Pratama Indonesia Tbk, one of the top 5 general insurance companies in Indonesia. We have strong financial performance that recognized through A- Stable Outlook status from a reputable credit rating agency in the world, AM Best. You will join with a diverse team...


  • Jakarta, Indonesia PT Mitra Solusi Telematika Full time

    Job Description: - Update data for strategic business planning based on stipulated time. - Collaborate with cross-departments to support customers satisfaction survey as needed and on schedule. - Update monthly and quarterly risk management reports & timely data submissions. - Provide compliance documents for internal audit needs based on schedule. -...


  • Jakarta, Indonesia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...


  • Jakarta, Indonesia Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...


  • Jakarta, Indonesia Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Jakarta, Indonesia PT ALTO Network Full time

    COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Business Process Audit Associate...

  • Process Specialist

    1 month ago


    Jakarta, Indonesia PPG Full time

    Gather, organize, verify process data from current Manufacturing (Operation) and Business Processes (SAP). Conduct research and obtain insight from data to provide suggestions for process improvement and help Site Operation to reach its goals. Reporting to the QC manager, you will ensure smooth transition of Business Processes from SAP ECC to SAP S/4...


  • Jakarta, Indonesia Moladin Full time

    Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. **Key Responsibilities**: - Process Analysis and...


  • Jakarta, Indonesia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...


  • Jakarta, Indonesia Schenck Process Full time

    We make processes work to make life easier and better! That is our claim and the core of everything we do. More than 140 years of experience and a strong brand stand behind the name Schenck Process. As one of the world's leading companies in the field of applied measurement and process technology, we work every day to develop new innovative solutions and...


  • Jakarta, Indonesia ATT Group Full time

    Business Analyst and Process Improvement Manager - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk...


  • Jakarta, Indonesia Broadridge Full time

    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. The primary role and responsibility of this position will be to work in a team environment and deliver administrative services including,...

  • Business Improvement

    6 months ago


    Jakarta, Indonesia SMART Agribusiness and Food Full time

    1. Identify opportunities to improve the workflow, procedures and admin tools used (SAP and other manual docs admin) within the Logistics Division. 2. Manage the introduction, trial and launch of new initiatives improvements by working closely with internal stakeholders (related functions and Subject Metter Expert); supporting the impacted function...


  • Jakarta, Indonesia PT ALTO Network Full time

    COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Business Process Audit...


  • Jakarta, Indonesia Elabram Systems Sdn Bhd Full time

    Analyze existing systems and business processes, identifying opportunities for enhancement and innovation. - Collaborate with cross-functional teams to implement changes, ensuring alignment with organizational goals. - Conduct user training sessions to facilitate smooth transitions and increased user proficiency. - Develop detailed BPR flowcharts and SOPs to...


  • Jakarta, Indonesia SEVEN Retail Full time

    We are seeking a dynamic and experienced Telemarketing Associate Manager to join our team and drive operational excellence in our sales department. The Telemarketing Associate Manager will be responsible for supervising a team of telemarketing agents, devising strategic initiatives to boost sales performance, and optimizing sales processes to maximize...


  • Jakarta, Indonesia Elabram Full time

    Job Description Analyze existing systems and business processes, identifying opportunities for enhancement and innovation. Collaborate with cross-functional teams to implement changes, ensuring alignment with organizational goals. Conduct user training sessions to facilitate smooth transitions and increased user proficiency. Develop detailed BPR flowcharts...