Area Sales Director

4 weeks ago


Jakarta, Indonesia FWD Insurance Full time

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.

The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.

FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”).

FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.

Take full responsibility to lead and manage the agency activities through monitoring one on one session weekly in order to achieve the allocated Agency Key Performance Index in Jakarta. In addition, also responsible to upgrade Agency Knowledge, Skill, Attitude and Habit for high productivity and professionalism with training and coaching. Also increase the number of agency forces through recruitment.

KEY ACCOUNTABILITIES (by priority)

Activity Management:
1. Sales
- Conduct intensive monitoring to the agent and leaders in order to achieve Maximum Company achievement
- Directs and supervises the activities of Optimus agency to ensure the delivery of the strategic sales and agency growth objectives.
- Create new sales ideas that can help the agency teams to increase their production

2. Recruitment Event
- Assist RSD to provide Business Opportunity Presentation to the new Team, and assist AAJI matter and conduct new Agent training trough one on one, classroom.
- Responsible, assist and support agency leader to do Digital CX and recruit new team

3. Sales Training and Development
- To provide basic sales knowledge to new Agency team
- To co-ordinate with Training Dept. and implement training and development programs for further development of agency
- To promote and encourage agency members to attend programs as part of their self
- development exercise through self-study

4. Administrative Difficulties
- To assist Agency members in difficult cases (Big Cases) both from New Business and Policy Holder Services to related department.
- Co-operate with Agency Support Dept to assist new agent for coded and activated their license.

Take full responsibility to lead and manage the agency activities through monitoring one on one session weekly in order to achieve the allocated Agency Key Performance Index in Jakarta. In addition, also responsible to upgrade Agency Knowledge, Skill, Attitude and Habit for high productivity and professionalism with training and coaching. Also increase the number of agency forces through recruitment.

KEY ACCOUNTABILITIES (by priority)

Activity Management:
1. Sales
- Conduct intensive monitoring to the agent and leaders in order to achieve Maximum Company achievement
- Directs and supervises the activities of Optimus agency to ensure the delivery of the strategic sales and agency growth objectives.
- Create new sales ideas that can help the agency teams to increase their production

2. Recruitment Event
- Assist RSD to provide Business Opportunity Presentation to the new Team, and assist AAJI matter and conduct new Agent training trough one on one, classroom.
- Responsible, assist and support agency leader to do Digital CX and recruit new team

3. Sales Training and Development
- To provide basic sales knowledge to new Agency team
- To co-ordinate with Training Dept. and implement training and development programs for further development of agency
- To promote and encourage agency members to attend programs as part of their self
- development exercise through self-study

4. Administrative Difficulties
- To assist Agency members in difficult cases (Big Cases) both from New Business and Policy Holder Services to related department.
- Co-operate with Agency Support Dept to assist new agent for coded and activated their license.


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