Ecommerce - Sales Development Representative

6 months ago

Jakarta, Indonesia NielsenIQ Full time

Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work-life balance important to you? Are you a self-starter eager to make a name for yourself in a fast-growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you.

NielsenIQ is seeking a talented Sales Development Representative (SDR) to manage, develop and grow qualified lead volume and sales pipeline for the eCommerce solution portfolio. This role is primarily responsible for:

- Qualifying inbound inquiries to determine sales readiness
- Supporting in-person and virtual events via pre-and post-event outreach.

**Responsibilities**
- Learn continuously and develop into an industry and NielsenIQ solutions expert
- Effectively pitch products and solutions to key decision makers at all levels of a prospect’s organization by understanding their needs and demonstrating how NielsenIQ solutions can meet their requirements
- Respond to and effectively qualify inbound inquiries in a timely manner to assess sales readiness and qualifications prior to connecting prospects with sales resources
- Support the success of marketing sponsored in-person and virtual events; including pre-event promotion to drive attendance and post-event follow up to engage and qualify prospects for sales
- Maintain accurate CRM records of all lead and prospecting activities by consistently adhering to defined lead management processes and SLAs
- Build relationships with aligned sales team members to nurture leads through opportunity and ensure lead quality is driving conversion to pipeline and revenue
- Develop and methodically drive execution of daily, weekly, and monthly activity cadence plans that maximize prospecting efficiency and effectiveness including; account and contact-level research, pre-call planning, and hyper-personalized messaging via key channels

**Qualifications**
- University degree plus at least 1 year of sales or complimentary experience, or equivalent combination of education and experience
- Professional experience on a customer-focused performance-driven, high-growth, fast-paced sales, service, or marketing team
- Strong interpersonal skills with the ability to professionally interact with a diverse blend of personalities to identify and reach desired outcomes while maintaining strong relationships
- Excellent researching and problem-solving skills, including the ability to analyze, compare, evaluate, reconcile and,derive actionable insights and next steps
- Experience preferred with tools, such as Salesloft (preferred), Microsoft Office Suite, Salesforce, LinkedIn Sales Navigator, and the ability to quickly learn new technologies
- Exceptional ability to actively listen to, and effectively communicate with, prospects and customers in a variety of mediums, such as written or verbal
- Team player that exhibits a positive attitude, composure under pressure, and willingness to think out of the box to drive results
- Detail-oriented, methodical, and process-driven mentality
- Sound time management and organizational skills
- Must be a self-starter and highly ambitious to grow knowledge, skills, and career

**Additional Information**

**Our Benefits**
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)

**About NIQ**

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

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