Order Management Manager, Indonesia
1 week ago
**Job Description Summary**: The role will manage the Sales Execution process for GE Healthcare Business. You will lead the backlog management execution and drives equipment delivery and sales transfers to meet business financial targets and customer satisfaction. You will coordinate with all key functions: Order Management (OTR), HPM & Logistics, Commercial, Service and Finance team.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Essential Responsibilities**
- Manage the Indonesia OTR (Order Management Specialist) team across all GE Healthcare segment.
- Lead Indonesia equipment Order Backlog Execution, drive equipment delivery and acceptance to customer.
- Define the equipment Sales Estimate & Production forecast for each product line
- Drive improvement on key performance metrics: On-Time delivery, predictability, forecast accuracy, inventory and past due.
- Coordinate the work of the HPM (Healthcare Project Manager) team and logistics teams with their respective leader and act as an integrator across all Sales Operation and other function (ITO, RA, Commercial, Modality, RA, 3rd parties move-in service )
- Drive productivity project with all functional support team: Freight, Customs & Duties, Site Preparation, Install Cost, local purchase
- Ensure global/regional the best practices/initiative for are identified and adopted locally
- Build and drive strategy for operations and commercial teams to ensure client retention and growth
- Accountable for positive leadership and culture of the region/globe through ongoing direction, coaching, and career development of leaders. Leads and cultivates the GEHC culture, GE Beliefs, compliance & integrity
**Qualifications/Requirements**
- Bachelor's Degree in Operations Management, Business Management or other related-field.
- At least 10 years of Operation/Supply Chain leadership experience in corporate environment.
- Leadership skills to lead and influence teams and shape/lead growth vision and business strategy
- Team oriented - ability to motivate and work well with diverse, cross-functional teams
- Excellent oral and written communications skills (Bahasa and English)
- Strong analytical and process skills
- Experience in interfacing with both internal team members and external customers as a part of a solution-based sales process
- Strong communication skills to synthesize complex issues and communicate into simple messages.
- Demonstrated ability to energize, develop, and build rapport at all levels within an organization
**Preferred Qualifications**:
- MBA or Master’s degree in Marketing, Business Administration or related field
- Medical equipment industry acumen
**Inclusion and Diversity**
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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