Exams Operations
6 months ago
Job Description
To handle confidential materials during the multiple exchanges in country/location in accordance to compliance standards.
To manage Venue Supervisor engagement, relationship and performance. To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or through customer services.
To be point of contact for Venues/Venue Supervisors on the day.
Ensure adherence to CMR standards and management as set forth and carry out frequent random checks to proactively prevent issues from arising.
Provide support and reporting for audits and performance reviews.
Analysis & Reporting
Uses standard procedures and templates, regularly records, analyses and reports on operational activity such as venue staff performance to support senior managers in making timely and effective business decisions that respond to operational needs.
Leads wash-up meetings to review Test Day performance delivery, continual improvement and corrective actions
Finance & Resource Management
Monitors and takes responsibility for small-scale resources/cash/stock, following established procedures and ensures that equipment and materials are available and ready to use when needed
Managing self & others
Plans and prioritizes own work activities, which span across a range of different work streams, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon.
Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time
- limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services.
Monitors task completion to agreed quality and time standards.
Requirement
Minimum Bachelor's Degree Or Equivalent Relevant Experience
Experience Of Working In Examinations Operations
Confident User Of Information Technology
Additional Requirement
Gender
All
Age
23 - 35 [yo]
Min. GPA
3
Job Information
Industry
Education
Employment
Contract
Position Level
Staff/Officer
Working Hour
NORMAL
Language
English, Indonesia
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