Customer Service Intermediate Analyst

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

The Service Analyst 2 is an intermediate position responsible for workflow analysis of departmental systems, workforce and procedures in coordination with the Customer Service function. The overall objective is to ensure accurate reporting and compliance across all product lines. **Responsibilities**: - Design and analyze moderately complex reports to...

The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...

The Cash & Trade Proc Intmd Analyst is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to research, conduct analyses, and resolve issues. **Responsibilities**: - Create customized transaction services reports based on data...

The Securities & Derivatives Analyst 2 is an intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to facilitate the clearance, settlement and investigation of client securities and...

**IT Service Desk Analyst**: Jakarta - Indonesia **Job Title**: IT Service Desk Analyst **Location**: Indonesia The Service Desk Analyst is responsible for providing first and second level administrative and technical support for the resolution or escalation of laptop and desktop hardware and software related problems and problems related to IP telephony,...

Membantu pelanggan dalam mengatasi masalah teknis dasar terkait produk atau layanan perusahaan. - Memperbarui dan memelihara catatan pelanggan dalam sistem manajemen hubungan pelanggan. - Memberikan informasi yang akurat mengenai produk, layanan, dan kebijakan perusahaan. - Memahami dan mematuhi kebijakan dan prosedur perusahaan. - Melakukan pencatatan...

The Institutional Customer Service Manager is an intermediate management-level position responsible for providing full leadership and direction of a team to provide client resolution and support in coordination with the Customer Service team. The overall objective of this role is to ensure the seamless delivery of customer service support to external...

The Service Intermediate Analyst is an intermediate position responsible for performing moderately complex workflow analysis of departmental systems, workforce, and procedures in coordination with the Customer Service function. The overall objective is to ensure accurate reporting and compliance across all product lines. **Responsibilities**: - Write,...

**JOB DESCRIPTION**: - Provide exceptional customer service; - Respond to customer inquiries promptly and courteously, ensuring their satisfaction and building a strong customer relationship. - Learning of Platforms such as Airtable, Sling, and Wati. - Collaborate with other departments to ensure timely resolution of customer issues and appropriate sharing...

General Services **Minimum Qualifications**: - At least 1 year(s) of working experience in the related field is required for this position. - Logical thinking, patience, attention to details - Ability to work\process big amount of data - Computer / PC skill - Intermediate English as an advantage - Independent - Responsible - Problem solver - Good...

**Industry: Automation Machinery Manufacturing** **Responsibilities**: - Executes field service activities such as installation and commissioning of new machine, maintenance, repair, troubleshooting and technical consulting at customer site base on applicable processes and guideline - Provide training to customer for operate & maintain the machines -...

"Business Analyst: Menganalisa spesifikasi, menjelaskan tugas teknis, mengidentifikasi risiko, dll. **Requirements**: 1. Middle Level 2. Pengalaman Kerja: 2-5 tahun dalam peran yang relevan. 3. Skill Teknis: Kemampuan teknis menengah, dapat menangani tugas-tugas yang lebih kompleks dan sedikit supervisi. Familiar dengan teknologi yang digunakan. 4. Tes...

Persyaratan - Wanita - Usia maksimal 28 tahun - Minimal pendidikan Diploma / S1 - Pengalaman mínimal 2 tahun di bidangnya - Mampu berbahasa inggris aktif - Menguasai Ms.Excel - Memiliki komunikasi yang baik Tanggung Jawab - Handling Customer - Handling Complain

CUSTOMER SERVICE REPRESENTATIVE - MACHINERY (JAKARTA) **ABOUT OUR CLIENT** **JOB SUMMARY** - Position: Customer Service Representative - Division: Customer Service - Location: Jakarta - Industry: Machinery - Salary: Open **RESPONSIBILITIES**: - Ability to be a team player - Capable to work agreeably with diverse personalities - Demonstrate excellent...

**GSS Mud Logging Analyst**: **The GSS Mud Logging Analyst is responsible for delivering safe, efficient, and reliable PSD to customers. The GSS Mud Logging Analyst identifies opportunities to improve service delivery, implements standard work, and manages risk during service delivery. This person monitors the well to provide timely and factual information...

The Comp & Benefits Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...

The Cards Marketing Acquisition Analyst is an intermediate level position responsible for providing a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to provide support/ancillary services to sales people and...

The Transaction Capture Analyst 1 is an entry level position responsible for providing analytic and administrative support to traders, in coordination with the Transaction Capture team.The overall objective of this role is to maintain position records and provide support with processes surrounding securities. **Responsibilities**: - Prepare tax calculation...

**Customer Service - Power Technique** **Aim of Role** In this role you are responsible to carry out duty that ensure efficiency and accuracy in Order to Cash (OtC), Pick to Ship (PtS), Purchase to Pay (PtP), Transportation, Trade compliance and Warehousing related functions in your organization. **Duties** **Process Efficiency**: - Perform daily...