Desk QA Analyst

Conduct quality evaluation for Desk Collection Operator by doing silent monitoring of phone calls based on a particular standard and prepare\analyst reports to provide suggestions for improvements based on the results of the reports Deliver feedback to Desk Collection Operator based on quality evaluation to improve Desk Coll performance Participate in...

**IT Service Desk Analyst**: Jakarta - Indonesia **Job Title**: IT Service Desk Analyst **Location**: Indonesia The Service Desk Analyst is responsible for providing first and second level administrative and technical support for the resolution or escalation of laptop and desktop hardware and software related problems and problems related to IP telephony,...

Carro is on a mission to redefine what car ownership is and transform the way that people and businesses across Asia interact with one another to get the cars they need. Our digital platforms are game-changers in the automotive trading industry, seamlessly integrating the buying and selling user journeys for speed, efficiency, and transparency. Since 2016,...

Company Description Advotics is a Cloud Digitalization SaaS provider. Advotics introduced a cloud platform to digitize workforce, business network, and physical assets and products, with the main objective of converting data from offline work & trade activities into insightful metrics for management to make important business decisions such as sales...

Performing User Requirements Design flowcharts, databases and mockups Create FSD and TSD Problem solving issues by collaborating with Project Managers, Technical Leaders, and Software Developers Provide guidance to QA to create test scenarios (positive and negative cases) Bachelor's Degree in Information Technology / Computer Science Minimum 2 years...

Performing User Requirements - Design flowcharts, databases and mockups - Create FSD and TSD - Problem solving issues by collaborating with Project Managers, Technical Leaders, and Software Developers - Provide guidance to QA to create test scenarios (positive and negative cases) - Minimum Qualifications: Bachelor's Degree in Information Technology /...

**Location**: - Jakarta- Jakarta**Work Type**: - Full Time- Minimum Bachelor’s Degree - Proficiency in Microsoft Excel - Basic SQL knowledge is required **Requirements**: 1. Minimum Bachelor’s Degree 2. Proficiency in Microsoft Excel 3. Basic SQL knowledge is required 4. Having knowledge and experience for testing, identifying, logging and...

**About us** We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each...

Job Desc: 1. Memonitoring kinerja tim desk collection untuk mencapaikan pencapaian target 2. Melakukan briefing tim setiap hari 3. Melakukan kordinasi dengan QA dan trainer berkaitan dengan performance tim 4. Membuat laporan daily, weekly dan monthly Qualifications: 1. Laki-laki/Perempuan 2. Usia maksimal 35 tahun 3. Berpengalaman sebagai Team Leader...

As a QA Engineer at Stockbit, you will play a crucial role in ensuring the quality of our Fintech platforms. You will work closely with the development team to design and execute test plans, identify and report bugs, and contribute to the overall improvement of our software. Your attention to detail, strong analytical skills, and ability to work in a...

Minimum 3-5 years as project support in Banking - Know SDLC documentation - Strong knowledge in MS Word and MS Excel (know how to use formula like vlookup, hlookup, etc) - Proficient English - Having experiences as Project Manager / System Analyst in Core Banking - Have experience do project administration and project support in banking, including IT QA -...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

**Desk Control**: PT Bumi Santosa Cemerlang, Jakarta Pusat, Jakarta Raya, Indonesia - Department- Operations- Job posted on- Nov 30, 2024- Employment type- Full Time**Role overview**: - Desk Control works closely with the Deputy Head of Operations to ensure day-to-day targets are achieved by Customer Service agents. He will ensure that every agent responds...

Job Desc: 1. Memonitoring kinerja tim desk collection untuk mencapaikan pencapaian target 2. Melakukan briefing tim setiap hari 3. Melakukan kordinasi dengan QA dan trainer berkaitan dengan performance tim 4. Membuat laporan daily, weekly dan monthly Qualifications: 1. Laki-laki/Perempuan 2. Usia maksimal 35 tahun 3. Berpengalaman sebagai Team Leader...

**Key Responsibilities**: - Work closely with the business stakeholders to fully understand the business process and requirements. - Interact with stakeholders to understand product requirements. - Train, Guide, coach and mentor team members and proactively support the continued development of existing team members. - Participate in design reviews and...

Analysis of a customer’s business needs Communication with stakeholders, developers, QA and end-users if necessary Make FSD Software requirements analysis Prepare project documentation Problem domain analysis and improvement suggestions Requirements transmission between the developers and the users. Gather and analyst detail requirement from user /...

ob Description: - Lead SDLC process particularly requirement gathering and design analysis - Translate user requirements into functional and/or technical specification - Work with user and technical team to deliver Functional specification - Provide system solution & recommendation including workaround solution to solve production issue and problems -...

Work closely with developers, business analyst and product managers Create scenario test plan from requirements, spesification until strategic testing Perfom versioning system for testing code script Execute testing to all required test plan or case Using database tracking bug as reporting Identify testing result Ability to implement testing...

**Company Description** McEasy**, a transportation management solution to simplify complex logistics operations. We are looking for a** Business Analyst**_ _to join our ever growing team If you are a keen learner, self-driven, and looking to be a part of a team that is passionate with helping each other, we want to hear from you - Support analyze business...

Persyaratan Minimum Bachelor Degree in Information Technology. Minimum 2 years of experience in Business Analyst in life insurance. Minimum 2 years of experience in Core Life Insurance. Understand in IFRS17 is an advantage. Understand on tools for charting/diagram for Data/Process Flow, UML. Understand SQL syntax will be an added value. Good interpersonal...