Customer Service

5 months ago


Yogyakarta, Indonesia Kidspro Indonesia Full time

**Tanggung Jawab Pekerjaan**:

- Memahami customer journey dan product knowledge
- Menghandle calon customer secara online untuk bisa closing menjadi customer
- Memahami kebutuhan customer
- Melakukan follow up untuk data customer yang telah diproses
- Melakukan report kepada atasan terkait performa sales Menginput data-data customer

**Syarat Pengalaman**:
Pengalaman mínimal 1 tahun sebagai call center, customer service, sales online atau telemarketing

**Keahlian**:

- Menguasai sistem ERP
- Menguasai Microsoft Office terutama Excel
- Terbiasa menggunakan social media
- Memiliki public speaking yang baik

**Kualifikasi**:
1. Pria/ Wanita, usia maksimal 29 tahun

2. Pendidikan mínimal SMA/SMK

3. Berpengalaman sebagai call center, customer service, atau telemarketing

4. Ramah dan komunikatif terhadap customer

5. Jujur dan teliti

6. Tidak gagap teknologi dan sosial media
- Memiliki inisiatif yang tinggi, disiplin, dan semangat belajar hal baru.

8. Dapat bekerja dalam tim.

9. Disiplin dan Bertanggung-jawab

**Tunjangan**:
Kesehatan, Uang makan dan transport

**Jam kerja**:
Bersedia bekerja dari hari Senin - Jumat jam 13.00 sd 21.00 WIB

Hari Sabtu & Minggu (Libur)

**Salary**: Rp2,200,000 - Rp3,000,000 per month

**Education**:

- SMA/SMU/SMK (preferred)


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