Customer Success Officer

The Customer Success Officer (Indonesia) Specific responsibilities in this role include: - Become the client’s day-to-day strategic advisor who understands their business challenges and can communicate the positive business outcomes of working with Koltiva. - Responsible to grow Koltiva business scale for onboarding new clients and manage SaaS projects,...

Rakamin Academy adalah sebuah platform untuk kamu yang ingin belajar dan atau menyediakan pembelajaran, platform untuk berkoneksi, dan membangun karir di era digital. Rakamin Academy bertujuan untuk membantu masyarakat Indonesia mendapatkan akses pendidikan yang lebih inklusif dan berdampak untuk membantu mereka memulai karir di bidang teknologi Reply to...

Flecto is Indonesia's largest marketplace for new and pre-owned luxury watches. We are a technology-driven company, with founders having experiences in building and scaling multiple online marketplaces. **Customer Success Staff** - Bachelor's degree from a reputable University - Quick to learn and adaptable - Good interpersonal and social skills - Previous...

**About us**: Cira Apps Limited is a SaaS company with solutions that enhance Office 365 productivity for iPhone and Android business users. CiraSync, the flagship product, is used by more than 12,000 companies to provide productivity gains and cost savings of contact and calendar automation. Cira Apps Ltd is a B2B provider of high-quality enterprise...

**Key Responsibilities**: **Customer Support**: Assist in managing B2B (employer) customer support chats, addressing inquiries and resolving issues promptly. Maintain a high level of customer satisfaction by delivering professional and friendly service. **Account Management**: Support the Customer Success team in managing employer accounts. Monitor client...

Company Description Kata.ai is an Indonesian Conversational Artificial Intelligence company with a focus on creating technology to enhance the understanding of human conversations, improving the way humans collaborate with machines. Kata.ai’s Natural Language Processing (NLP) technology powers MultiPurpose chatbots (virtual customer service / virtual...

**About the job**: - The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Jakarta, Indonesia. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings and services....

About the job: The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Jakarta, Indonesia. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings and services. You will...

**Uraian Pekerjaan** - Develop and maintain strong relationships with our existing customers, ensuring their success and satisfaction with our solutions - Conduct regular check-ins with our existing customers to understand their needs, address challenges, and identify opportunities for product optimization. - Monitor customer health metrics, identify churn...

We are a high-growth fintech company that is passionate about using big data analytics, machine learning, and cutting-edge technology to revolutionize the way people use credit card. To continue our success story, we are looking for a Customer Success Manager to primarily support our client portfolio. This role will need to focus on our customer experience...

**Key Responsibilities**: **Team Leadership**: Lead, mentor, and manage the customer success team to achieve high performance and professional growth. Set clear goals and KPIs for team members; monitor and evaluate their performance. Customer Satisfaction: Ensure high levels of customer satisfaction by addressing client needs promptly and...

**Customer Success Manager** **About Yojee** Yojee Limited (ASX: YOJ) is a SaaS logistics platform that seamlessly and uniquely manages, tracks and optimizes freight movements along the entire road freight logistics chain, from sender to end customer, across borders and between carriers, subcontractors and for multi-leg journeys. **About the Customer...

**cultivate** began out of a desire to contribute to the start-up ecosystem by providing a service that fills the void left by others; an approachable fit-for-purpose solution for founders and leaders in the tech sector. Using innovative and collaborative approaches, we help emerging tech companies address hiring challenges and secure the best talent. And...

**Key Responsibilities** - Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. - Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and...

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip’s...

**About the role**: As Customer Success agent, you’ll be part of our revenue generating activity, specifically enhancing the use of our features by majoopreneurs. You’ll main responsibility is to convince majoopreneurs to maximize their utility of our products. To succeed, you’ll have to utilize your expertise in salesmanship through upstanding...

Berinteraksi dengan key merchants, membantu menyelesaikan problem dan menjawab pertanyaan - Secara proaktif dapat menemukan dan memperbaiki permasalahan yang dapat memengaruhi kepuasan atau retensi customer - Identifikasi peluang untuk cross-selling dan up-selling dengan merekomendasikan produk atau layanan tambahan yang sesuai dengan customer - Identifikasi...

Dibutuhkan Customer Success dengan ploting: - Night Shift - Camera Monitoring Requirements: - Minimal Pendidikan S1 segala Jurusan - Memiliki background Customer Handling diutamakan, min. 2 tahun - Wajib memiliki kemampuan yang baik dalam menggunakan Ms. Excel - Bersedia bekerja dalam sistem Shifting termasuk Akhir Pekan dan Libur Nasional - Memiliki...

We are a mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations remotely and in real-time. Built by passionate founders and VC backed, Nimbly enables best in class companies like KFC, 7-Eleven, Under Armour, and Cargill to be more agile, deploying digital routines...

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, & Qontak) have been used by tens of thousands of businesses in Indonesia. To reach millions, we need more people like you: entrepreneurs, builders, owners inside the...