Customer Services Representative

4 months ago


Jakarta, Indonesia HILTI Full time

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

Scope: Anchor job in Customer Service for Inbound, Outbound, and Customer Care Handling in an MO or Region.

**93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.**

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We’ll give you everything you need to excel in your role, including your own van full of tools and one-to-one coaching. You’ll enjoy a rare combination of autonomy and camaraderie, as you’ll manage your own diary while being part of a friendly team. We’ll give you lots of responsibility, including your own portfolio of customers, and these might be trades experts, project managers or company leaders. From there, we’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with unrivalled training, development and career opportunities as soon as you’re ready for the next challenge.
- Hold at least bachelor's degree of related major
- 1- 2 year of customer facing experience
- Excellent communication and interpersonal skills
- Good English in speaking and writing
- Familiar with database management
- Having experience in using SAP
- Dynamic personality to build cooperation with Sales and Logistics team
- Ability to thrive both independently and in a team environment
- Self-motivated and a quick learner
- Highly adaptable with a “can-do” attitude

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork and ability, regardless of your background.

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**Be Where You Belong**:
Find your future in a market-leading business with a truly caring and performance-driven culture.

**Who We Are**

**Explore your strengths**:
Here at Hilti, we focus on potential over track record, giving you the chance to build on your strengths and grow your skills

**Who We Are**

**Build a better future**:
Ever since our foundation, we have focused on innovation to drive our success and help build a better future for our customers.

**How We Work



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