Customer Care Engineer
6 months ago
Requirement:
- Memiliki kemampuan dalam bidang yang sama (CS Engineer)
- Memiliki hospitality dan komunikasi yang baik
- Memahami dan memiliki pengalaman dalam bidang telekomunikasi (terutama Fiber Optic)
- Mengerti Optical Line Terminal dan Optical Network Terminal
Jobdesc:
- Memberikan informasi dan feedback yang baik kepada pelanggan.
- Menyelesaikan basic troubleshooting sesuai dengan parameter yang sudah ditentukan.
- Membuat tiket eskalasi dengan data yang akurat dan sesuai dengan jenis keluhan.
- Membuat laporan mengenai aktivitas pelayanan pada system support.
Jenis Pekerjaan: Kontrak
Panjang kontrak: 12 bulan
Upah: Dari Rp450.000.000 per bulan
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