Customer Care Engineer

2 weeks ago


Jakarta, Indonesia Lotus Lestari Raya Full time

Requirement:

- Memiliki kemampuan dalam bidang yang sama (CS Engineer)
- Memiliki hospitality dan komunikasi yang baik
- Memahami dan memiliki pengalaman dalam bidang telekomunikasi (terutama Fiber Optic)
- Mengerti Optical Line Terminal dan Optical Network Terminal

Jobdesc:
⁠- Memberikan informasi dan feedback yang baik kepada pelanggan.
- Menyelesaikan basic troubleshooting sesuai dengan parameter yang sudah ditentukan.
- Membuat tiket eskalasi dengan data yang akurat dan sesuai dengan jenis keluhan.
- Membuat laporan mengenai aktivitas pelayanan pada system support.

Jenis Pekerjaan: Kontrak
Panjang kontrak: 12 bulan

Upah: Dari Rp450.000.000 per bulan


  • Customer Care

    2 days ago


    Jakarta, Indonesia PT. Labora Duta Anugrah Full time

    Dibutuhkan Resepsionis untuk lokasi di Pancoran, Jakarta Selatan, kualifikasi: - Pria / Wanita - Usia maks. 30 tahun - Good looking - Good Communication skill - Tinggi badan Wanita min. 160 cm - Tinggi badan Pria min. 172 cm - Berat badan proposional - Familiar dengan lingkungan Mall - Dapat mengoperasikan ms. Office (Word, Excel, dll) - Pengalaman Customer...

  • Customer Care

    2 weeks ago


    Jakarta, Indonesia PT SUPER SPRING Full time

    PT SUPER SPRING berdiri sejak 2008 dan memfokuskan diri pada teknologi GPS. Diawali dengan produk GPS Navigasi (petunjuk jalan) yang kemudian berkembang ke produk GPS Tracker (pelacak kendaraan). Bekerja sama dengan penyedia peta: GoogleMaps dan operator terbaik di Indonesia: Telkomsel. Saat ini SUPERSPRING memiliki 43 kantor cabang di seluruh Indonesia...

  • Customer Care

    13 hours ago


    Jakarta, Indonesia PT Jaya Makmur Indonesia Full time

    Kualifikasi: - Pria/ Wanita - Usia Max 30 tahun - Pendidikan D3 Pemasaran - Berpengalaman di bidang customer care/service min 1-2 tahun - Cekatan, Jujur dan bertanggung jawab Jobsdesc: - Handling customer - memberikan informasi yang jelas mengenai ketersediaan produk kepada customer - Menerima komplain, follow up dan menyelesaikan komplain customer Jenis...

  • Customer Care Lead

    3 weeks ago


    Jakarta, Indonesia Alterra Indonesia Full time

    Make sure customer care agent meet the SLA regarding solve the complaint from customer Manage all agents to have more knowledge regarding product and promotion Make sure the answer from the agent is the same as the question from the customer. Create reporting regard Customer satisfy (C-SAT), Aging ticket, top of complain, and SLA. **Report weekly...


  • Jakarta, Indonesia PT. INTI PRIMA RASA Full time

    Responsible to handling call center for customer complaints / PFS Care - Handling customer service for follow up customers - Must be able to handling and maintain emotions customers **Requirements**: - At least 3 years in Call Center / Customer Care - Must be able to handling and maintain emotions customers - English is a must - Communicative and good...

  • Customer Care Manager

    2 weeks ago


    Jakarta, Indonesia PT SUPER SPRING Full time

    Develop and implement client services standard operation procedures (SOP). - Ensure that the Customer Care team is working efficiently. - Handling inquiries related within the Customer care Department to ensure the effectiveness and on-time implementation. - Monitor the customer care department, internal databases that consist the information are clear and...

  • Customer Care

    3 weeks ago


    Jakarta, Indonesia PT Mustika Land Full time

    Persyaratan Pendidikan mínimal S1 jurusan semua jurusan Pengalaman kerja mínimal 3 tahun sebagai Customer Care atau Marketing Promo di industri properti Memiliki kemampuan komunikasi yang baik secara verbal maupun non-verbal Memiliki ide-ide kreatif Teliti, jujur, dan berintegritas Tanggung Jawab Merespon pesan atau telepon dari konsumen di berbagai...


  • Jakarta, Indonesia Calysta Skin Care Full time

    PT Calysta Prima Estetik - Calysta Skin Care sedang membutuhkan: Customer Service Jobdes: 1. Menerima kedatangan pasien 2. Memberikan informasi umum dan layanan yang tersedia 3. Merencanakan dan melaksanakan jadwal control (follow up) 4. Mendokumentasikan data base pelanggan/Rekam Medis 5. Menjaga hubungan baik dengan pasien 6. Melayani pemberian dan...

  • Admin Customer Care

    3 weeks ago


    Jakarta, Indonesia PT Onna Prima Utama Full time

    Memberikan pelayanan terhadap keluhan pelanggan dengan baik, sopan dan ramah - Memberikan solusi yang tepat untuk keluhan pelanggan - Memantau proses perbaikan produk sampai pengiriman ke pelanggan, untuk produk yang dikeluhkan. - Memberikan dan membuat laporan customer care - Memberikan analisa terhadap keluhan ke divisi terkait untuk mendapatkan...


  • Jakarta, Indonesia Siemens Healthineers Full time

    Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...

  • Customer Care Staff

    2 weeks ago


    Jakarta, Indonesia Samora Group Full time

    **Requirements**: - At least **1** year of working experience **in the related field in **consumer goods company**: - Required skill(s)**:Customer Care, Relationship Management, MS Office**: - ** Knowledge of CRM Systems is a plus**: - ** Good command in English both oral and written**: - Customer orientation and able to adapt/ respond to different...


  • Jakarta, Indonesia Global Tiket Network Full time

    Job purpose: Customer Care B2B Team Leader is responsible to ensure all B2B notification running well as per agreed KPI & SLA **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases, providing settlement solutions and recovering to achieve customer satisfaction. - Manage Customer Care B2B teams (Agents) performance...

  • Customer Care Staff

    3 weeks ago


    Jakarta, Indonesia Rentokil Initial Full time

    Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...

  • Customer Care Staff

    2 weeks ago


    Jakarta, Indonesia Rentokil Initial Full time

    Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...


  • Jakarta, Indonesia PT.Nath Andalan Full time

    Customer Care Ticketing Placement: Jakarta Barat (KS Tubun) Kualifikasi: 1. Any gender usia max 30 2. Pendidikan min. SMK 3. Have experience as a Call Center or Ticketing Reservation Agent 4. Fluent in english especially conversation 5. Familiar with Salesforce, Sabre, Amadeus, Galileo System 6. Ready join ASAP **Job Types**: Full-time,...


  • Jakarta, Indonesia Fresenius Medical Care Full time

    To provide technical support to clinical coordinator and marketing team in trials and installation - Working as a team with sales service to increase product penetration. - Identified new and follow up any potential business opportunities - Assist customer service with technical clarification of customer order - Ensure all service carry out on time and...


  • Jakarta, Indonesia Siemens Healthineers Full time

    Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...


  • Jakarta, Indonesia PT Siemens Healthineers Indonesia Full time

    Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. - We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow...


  • Jakarta, Indonesia tiket.com Full time

    We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases,...


  • Jakarta, Indonesia Global Tiket Network Full time

    We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. - That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing...