Branch Manager
4 weeks ago
- Direct all sales and marketing initiatives in branch.
- Assess local market conditions and identify current and prospective sales opportunities.
- Evaluate competitor pricing and sales initiatives.
- Fulfill goals and metrics (NPS, improve grades).
- Collaborate with the Sales Team to drive sales.
- Oversee all facilities and operational aspects, including product distribution (module, merchandise, apps access).
- Manage customer experience throughout the end-to-end customer journey.
- Coordinate and manage branch staff (admin, teachers, security, office boy).
- Work with the Product Team on application-related matters.
- Direct and monitor the academic process in the branch (scheduling, quality control, pedagogy, class rating).
- Bachelor's Degree in any field from a reputable university.
- 1-3 years of leadership experience in Sales & Marketing/Business Development/Business Operations (experience in educational and/or start-up companies is an advantage).
- Good communication skills in Bahasa Indonesia and English.
- Detail-oriented and customer service-focused.
- Strong knowledge in people management.
- Basic knowledge or experience in K-12 Education (SD, SMP, SMA Grade).
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