Branch Manager

4 days ago


Yogyakarta, Yogyakarta, Indonesia Ruangguru Full time
Job Responsibilities
  1. Direct all sales and marketing initiatives in branch
  2. Assess local market conditions and identify current and prospective sales opportunities
  3. Evaluate competitor pricing and sales initiatives
  4. Fulfill goals and metrics (NPS, improve grades)
  5. Collaborate with Sales Team to drive sales
  6. Oversee all facilities and operational aspects, including product distribution (module, merchandise, apps access)
  7. Manage customer experience throughout the entire customer journey
  8. Coordinate and manage branch staff (admin, teachers, security, office boy)
  9. Collaborate with Product Team on application-related matters
  10. Direct and monitor the academic process in the branch (scheduling, quality control, pedagogy, class rating)
Minimum Requirements
  1. Bachelor's Degree from any major at a reputable university
  2. 1-3 years of leadership experience in Sales & Marketing/Business Development/Business Operations (experience from educational and/or start-up companies is an advantage)
  3. Good communication skills in Bahasa Indonesia and English
  4. Detail-oriented and customer service oriented
  5. Strong knowledge in people management
  6. Basic knowledge or experience in K-12 Education (SD, SMP, SMA Grade)
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