Fraud Operations

7 days ago

Jakarta, Indonesia Shopee Full time

Department Operations- LevelEntry Level- LocationIndonesia - Jakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Handle fraud/quality cases report in day to day basis
- Handle driver suspension based on request from internal team related but not limited to ATO cases, high profile fraud/quality related cases, etc
- Develop rule logic based on data and field findings to improve fraud/quality detection
- Analyze high severity cases related but not limited to thievery, extortion, violence and fraud syndicate, collaborating with other stakeholder and provide case report and recommendation
- Manage fraud/quality related project collaborating with other stakeholder according to designated objective
- Gather insight regarding specific issue related to fraud from various source
- Design and/or run and/or analyze office/field experiments related to fraud products
- Manually validate order for proxy analysis purposes and/or for fraud/quality rule development-
- **Requirements**:

- Min Bachelor’s degree, preferably in a Science-related field
- Strong proficiency in Excel/data management skills
- Strong communication skills focused on collaboration and information exchange across all stakeholders
- Detailed-oriented and able to solve problems efficiently in a dynamic working environment.
- Have a good eye for detail and are attentive and accurate when entering data
- Self-starter, work independently with limited guidance, solution-oriented and team player
- Critical thinkers can analyze situations from multiple perspectives

  • Fraud Operations

    2 weeks ago

    Jakarta, Jakarta, Indonesia Shopee Full time

    Department OperationsLevelEntry LevelLocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

  • Fraud Operations

    2 weeks ago

    Jakarta, Jakarta, Indonesia Shopee Internasional Indonesia Full time

    The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...

  • Fraud Operations

    4 days ago

    Jakarta, Jakarta, Indonesia PT Sinar Jernih Suksesindo Full time

    Day to day activities:- Monitor and triage high-volume, real-time fraud alerts.- Execute timely and accurate risk mitigation processes to prevent losses.- Manage sensitive, high-risk fraud cases, including account suspensions, with strict confidentiality.- Ensure meticulous documentation of all operational activities in the ticketing system.- Manage workload...

  • Operation/fraud Analyst

    2 weeks ago

    Jakarta, Indonesia TYRADS Full time

    **About TyrAds**: TyrAds is a dynamic and rapidly growing digital advertising company dedicated to delivering innovative solutions to our clients. With a focus on creativity, technology, and data-driven strategies, we strive to stay ahead in the ever-evolving landscape of digital advertising. **Responsibilities**: - **Campaign Operations**: - Oversee the...

  • Manager, Fraud Operation

    7 days ago

    Jakarta, Indonesia Grab Full time

    **Job Description**: - Life at Grab - At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. - Get...

  • Manager, Fraud Operations

    2 weeks ago

    Jakarta, Indonesia Grab Full time

    **Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

  • Fraud Operations

    2 weeks ago

    Jakarta, Jakarta, Indonesia Shopee Full time

    Job DescriptionHandle fraud/quality cases report in day to day basisHandle driver suspension based on request from internal team related but not limited to ATO cases, high profile fraud/quality related cases, etcDevelop rule logic based on data and field findings to improve fraud/quality detectionAnalyze high severity cases related but not limited to...

  • Fraud Operations Analyst

    3 days ago

    Jakarta, Indonesia Sinergi Performa Cipta Full time

    Deskripsi Pekerjaan Sebagai Fraud Operations Analyst, Anda akan bertanggung jawab dalam memantau dan menangani alert fraud secara real-time, menjalankan proses mitigasi risiko, serta memastikan seluruh aktivitas operasional berjalan sesuai dengan SOP, kebijakan internal, dan regulasi yang berlaku. Posisi ini membutuhkan ketelitian tinggi, kecepatan kerja,...

  • Fraud Operations Analyst

    2 days ago

    Jakarta, Jakarta, Indonesia Sinergi Performa Cipta Full time

    Deskripsi PekerjaanSebagai Fraud Operations Analyst, Anda akan bertanggung jawab dalam memantau dan menangani alert fraud secara real-time, menjalankan proses mitigasi risiko, serta memastikan seluruh aktivitas operasional berjalan sesuai dengan SOP, kebijakan internal, dan regulasi yang berlaku. Posisi ini membutuhkan ketelitian tinggi, kecepatan kerja,...

  • Fraud Analyst

    2 weeks ago

    Jakarta, Indonesia Allianz Indonesia Full time

    Detect the fraud in each claim as early as possible - Support the claim investigation process by giving information and direction as needed - Support Claim Analyst to detect the fraud - Collaborate with other operational dept to avoid any repetitive fraud Minimum Qualifications - Min Bachelor degree in related fields - 3 -4 years experience in Compliance or...