Country Manager

5 days ago


Jakarta, Indonesia Digital Cloud Communications Full time

Digital Cloud Communications is a fast-growing player in the CpaaS (Communication Platform as a Service) industry, with operations in multiple countries, with a mission of helping enterprises deliver exceptional customer experiences through omnichannel messaging (SMS, WhatsApp, Viber, Voice, and more) via a single API and intelligent engagement tools.

**Responsibilities**:

- Lead enterprise sales activities and secure new business opportunities
- Develop and manage key relationships with enterprises, aggregators, partners, and telecom operators
- Ensure revenue growth, pipeline accuracy, and sales target achievement
- Support sales team with strategic opportunities and high-value deals
- Oversee daily operations, including commercial, support, and partner coordination
- Manage compliance, regulatory processes, and local reporting requirements
- Ensure operational efficiency, drive process improvements and local operational best practices
- Provide coaching, leadership, and direction to team members
- Represent DCC in local events, conferences, and partner engagements
- Support product teams with market feedback and customer insights

Minimum Qualifications: Requirements:

- 10+ years of experience in CPaaS, SaaS, Telecom, or enterprise communication solutions
- Proven track record in managing P&L, operations, and sales in Indonesia
- Strong network within enterprise, tech, telecom, and digital sectors
- Experience building and managing teams in a fast-paced environment
- Excellent leadership, communication, and negotiation skills
- Strong business acumen and ability to drive both revenue and operations
- Fluent in English and Bahasa Indonesia

At Digital Cloud Communications, we connect businesses to their customers through seamless omnichannel solutions. From SMS and Voice to OTT and digital messaging, we help enterprises, aggregators, and operators communicate smarter, faster, and more securely - anywhere in the world. Our HQ is in Dubai, UAE, but we have offices in USA, Philippines and Indonesia.


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