Country General Manager, Indonesia

**Job Details**
- Has full P&L responsibility at country level
- Serves as an active member of the area leadership team including providing area specific performance information in an accurate and timely fashion, and working with and supporting other leaders to share resources and approaches as needed to maximize revenues and profitability (sharing success approaches, problem-solving, coaching and mentoring).
- Under general direction, leads, develops and coaches the country operational & sales management team to deliver the business plan (revenue, executed margin & trade working capital).
- Drives implementation of the LOB strategic direction within dedicated geographical area.
- Demonstrates and maintains in depth knowledge of local organization & market(s) as a basis for sound business decisions
- Achieves profitability objectives and delivers plan while sustaining high levels of customer satisfaction and grow their business in line with the Regional Business strategies.
- Develops and maintains relationships with key customers and partners in order to maintain close connection with local market issues.
- Develops and executes short
- and long-term Country business strategies and plans aligned with regional objectives. Produces accurate forecasts for Country financial objectives
- Manages Country assets across the branches (people, financial, material) in a manner that meets or exceeds profitability goals. Ensures the implementation and execution of all key business processes and tools and manages cross business area efficiency improvements.
- Develops and ensures high performing local leadership. Maximizes performance through quality staffing, performance management, coaching, development and succession planning of Branch managers.
- Builds key relationships with owners, contractors, consultants and maintains key accounts relationships.
- Grows the business by setting and managing an overall country sales strategy. Builds a climate of Sales Excellence, characterized by a highly professional sales force across the branches, capable to build a high quality sales pipeline and accurate forecasting and working together on cross-selling opportunities.
- Instills JCI sales management and account management discipline in the sales organization.
- Builds a climate of Disciplined Execution, that energizes branch team members to provide high quality, cost efficient, customer-directed service and exceed Country and Branch performance and productivity targets.
- Oversees Country financial management following the policies and standards of JCI and with a stewardship that creates long-term viability for the country.
- Establishes collaborative relationships across the countries in Southeast Asia & India and wider regional Johnson Controls business in order to maximize financial performance, provide quality customer service, and take advantage of successful practices used by high performing organizations.
- Monitors customer satisfaction and take action to address satisfaction issues that are escalated in a prompt and non-defensive manner.
- Builds local leadership following JCI human resources policies and standards and providing coaching, development and motivation to bring out the best in each team member and produce future leaders for Johnson Controls.
- Acts and manages the country with honesty and integrity, following the highest ethical standards; complies with all local legal regulations.
- Acts as a legal manager of the country business entities, as well as country representative towards employee representative bodies. Represents the company and its values in its relationship with major customers, suppliers, commercial and investment groups, professional bodies and authorities and established bodies of employee representation (unions, works councils, EHS councils )
- Chairs the country EHS council and builds a “zero tolerance” EHS culture.
- Any other duties as arranged by the supervisor.