Associate Technical Services Cross Technology Systems Integration Specialist

3 days ago

Jakarta, Indonesia NTT DATA Full time

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

** Your day at NTT DATA**

This role works towards associate level certification, whilst at the same time developing business knowledge to action configurations, installations and attend to break/fix events that are deemed less complex in nature.

**Key responsibilities**:

- Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle.
- Functions jointly with the Implementation Engineering team to meet client requirements.
- Action less complex configurations and installations.
- Attend to less complex break/fix events during project lifecycle.
- Provides support and work alongside with Senior Associate/L2 and other senior support engineers.
- Performs any other related task as required.

**To thrive in this role, you need to have**:

- Basic understanding and appreciation of technical design principles.
- Ability to develop an understanding of fundamental project and administration processes.
- Displays a strong learning orientation.
- Good verbal communication skills.
- Demonstrate a client service orientation.
- Hands-on proactive in approach.
- The ability to work overtime when required.
- Some exposure to deployments for less complex tasks.
- Understanding of two or more technologies, namely Data Center, Networking, Security, Collaboration, Customer experience, End User Compute etc.

**Academic qualifications and certifications**:

- Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Relevant vendor certification(s) as required.

**Required experience**:

- Entry level experience gained in a similar role, preferably within a global IT services organization.

**Workplace type**:
Hybrid Working

**About NTT DATA**

**Equal Opportunity Employer**

**Third parties fraudulently posing as NTT DATA recruiters

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