Fleet Ops Manager

3 days ago

Jakarta, Jakarta, Indonesia GoTo Group Full time
About the Role
As a Fleet Ops Manager, you will focus on building and improving Standard Operating Procedures (SOPs) to strengthen operational efficiency, compliance, and service quality. You'll design, implement, and standardize processes across key operational areas, addressing gaps that lead to inefficiencies and inconsistent execution. Your work will help align field operations with management expectations, reduce turnaround and idle time, and establish a strong, sustainable culture of continuous improvement. What Will You Do
  • Develop, document, and update Standard Operating Procedures (SOP) for all operational functions (driver operation, pool operations, vehicle maintenance, inspection, etc.).
  • Ensure SOPs are aligned with company objectives, regulatory requirements, and best practices in the rental industry.
  • Identify operational gaps, inefficiencies, and risks through data analysis, field observation, and stakeholder interviews.
  • Recommend improvements that increase productivity, reduce cost, enhance turnaround time, and improve service quality.
  • Work closely with Operations, Maintenance, Quality Assurance, Finance, and Vendor Management teams to align on process improvements.
  • Ensure operational processes comply with internal policies and external regulatory standards.
  • Provide corrective action recommendations and support follow-up implementation.
What Will You Need
  • Minimum 7 years of experience in operations, process improvement, or quality management—preferably in the mining industry, fleet management or related industries.
  • Proven track record in developing SOPs and implementing process improvement projects.
  • Strong knowledge of operational workflows, strong analytical skills, able to interpret data and propose actionable improvements.
  • Familiarity with Lean, Six Sigma, or continuous improvement methodologies, strong documentation skills and ability to translate complex processes into clear procedures.
  • Strong problem-solving mindset with ability to anticipate operational issues and propose preventive solutions.
  • Hands-on, proactive, and practical in executing improvement initiatives.
About the Team
You'll join a data-driven team that plays a key role in shaping fleet operations and strategy. Working closely with analytics, product, and operations, we put data at the center of decision-making. We value collaboration, ownership, and practical problem-solving, and we encourage team members to take initiative and drive meaningful operational impact in a fast-paced environment.
About GoTo Group GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.
About Gojek  Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

#LI-ONSITE We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

  • Fleet Ops Manager

    4 days ago

    Jakarta, Jakarta, Indonesia GoTo Group Full time

    About the RoleAs a Fleet Ops Manager, you will focus on building and improving Standard Operating Procedures (SOPs) to strengthen operational efficiency, compliance, and service quality. You'll design, implement, and standardize processes across key operational areas, addressing gaps that lead to inefficiencies and inconsistent execution. Your work will help...

  • Fleet Ops Manager

    3 days ago

    Jakarta, Jakarta, Indonesia GOTO Group Full time

    About the RoleAs a Fleet Ops Manager, you will focus on building and improving Standard Operating Procedures (SOPs) to strengthen operational efficiency, compliance, and service quality. You'll design, implement, and standardize processes across key operational areas, addressing gaps that lead to inefficiencies and inconsistent execution. Your work will help...

  • Fleet Management Lead

    2 weeks ago

    Jakarta, Jakarta, Indonesia SPX Express Full time $3,000,000 - $6,000,000 per year

    Job DescriptionPlan and execute preventive and corrective maintenance for owned units.Lead daily in-house workshop operations, ensuring SLA and service quality.Coordinate with vendors for external repairs, towing, and rescue services.Validate repair invoices, cost estimates, and service reports.Monitor fleet downtime, service schedules, and vendor SLA...

  • Fleet Management Lead

    2 weeks ago

    Jakarta, Jakarta, Indonesia Shopee Internasional Indonesia Full time $1,200,000 - $2,400,000 per year

    The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team...

  • Fleet Operator

    1 week ago

    Jakarta, Jakarta, Indonesia b-73fc-43fc-ae5f-0d1a5bbdaecd Full time

    Reportto Fleet Manager, Monitor and coordinate daily vessel operations (navigation, cargo, fueling,schedules).Ensure compliance with STCW, ISM Code, SOLAS, and MARPOL and projectrequirementsTrack vessels using AIS/GPS and fleet management systems.Prepare operational and compliance reports. 10DLA, 90DLA

  • Fleet Management Lead

    2 weeks ago

    Jakarta, Jakarta, Indonesia Shopee Full time 6,000,000 - 10,000,000 per year

    Department OperationsLevelExperienced (Team Lead)LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

  • Fleet Operations

    2 weeks ago

    Jakarta, Jakarta, Indonesia PT. Swakarya Insan Mandiri Full time

    Key Responsibilities:Support the smooth daily operations of fleet management.Communicate with internal teams regarding vehicle movement and status updates.Ensure data accuracy and real-time updates in the fleet database.Review and validate vendor invoices against internal systems.Prepare and process EPR (Expense Payment Request) in the Oracle system.Handle...

  • Service Reminder Fleet Staff

    22 hours ago

    Jakarta, Jakarta, Indonesia PT. Tunas Ridean Tbk . (Tunas Group) Full time

    Company DescriptionPT. Tunas Ridean Tbk. (Tunas Group) is a prominent automotive group with diverse business lines, including cars, motorcycles, and rentals.Role DescriptionThis is a full-time on-site role for a Service Reminder Fleet Staff in Jakarta, Indonesia. The role involves managing and executing service reminder activities to ensure customers are...

  • AI Ops

    4 days ago

    Jakarta, Jakarta, Indonesia Teman Data Full time

    Company: Teman DataTeman Data is a growing company in Data & Al, helping clients manage, analyze, and leverage their data with modern cloud and automation solutions.Job Title: Machine Learning OpsRole Overview:We're looking for a hybrid Machine Learning Ops to bridge the gap between model development and production deployment. Our data science team builds...

  • Fleet Sales Supervisor

    1 week ago

    Jakarta, Jakarta, Indonesia Cartrack Full time

    Cartrack, a world-leading smart mobility SaaS company with over 2,100,000 subscribers across 23 countries. We are looking for Fleet Sales Supervisor (B2B) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...