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Fleet Management Lead

2 hours ago

Jakarta, Jakarta, Indonesia Shopee Full time

Department Operations

LevelExperienced (Team Lead)

LocationIndonesia - Jakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

  • Plan and execute preventive and corrective maintenance for owned units.
  • Lead daily in-house workshop operations, ensuring SLA and service quality.
  • Coordinate with vendors for external repairs, towing, and rescue services.
  • Validate repair invoices, cost estimates, and service reports.
  • Monitor fleet downtime, service schedules, and vendor SLA performance.
  • Ensure compliance with vehicle documents (STNK, KEUR, insurance).
  • Supervise and develop a small team of coordinators, mechanics, and planners.

Requirements:

  • Bachelor's degree in Engineering, Automotive, or related field.
  • Minimum 5 years' experience in fleet maintenance or workshop operations, including 2 years in a leadership role.
  • Proven ability to manage hundreds of vehicles across multiple locations.
  • Strong knowledge of preventive maintenance, vendor management, and cost control.
  • Proficient in Google Sheets / Excel and familiar with fleet management or telematics systems.
  • Excellent coordination, communication, and stakeholder management skills.