Customer Service Agent

Job Title: Customer Service (E-commerce Live Chat Agent)Location: Setiabudi, South JakartaWe are seeking a highly motivated Customer Service with a solid understanding of e-commerce return and refund procedures on major marketplace platforms such as Lazada, Shopee, and Tokopedia. The candidate must be fluent in English and demonstrate fast response times and...

About the Assignment:Guide our consumer and partners in using our productsManage service enquiries and disputes arising from our consumer and partnersProvide excellent customer service to our consumer and partners baseMaintain good relationships and community building efforts with our consumer and partnersThe Core Objectives:Monitor various company...

Job titleAirport Services Agent - Jakarta, IndonesiaRef #250000NCLocationIndonesia - JakartaJob familyCargo & Airport OperationsClosing date: 03-Dec-2025*About The Role*We are recruiting for an Airport Services Agent based in Jakarta, Indonesia.In this role you will deliver excellent service at the airport, helping create a stress-free environment for...

CUSTOMER SERVICE EXIM SUPERVISORPT Eusu Logistics IndonesiaResponsibility:· Handle all documents for EXIM process.· Well-developed planning and organization skills· Build a good relation and communication with shipping agent, co loader, vendor & customer.· Well understanding & Good knowledge EXIM regulation and related with custom.· Monitoring shipment...

General information Company description At the end of August, Bulten completed the acquisition of Exim (Exim & Mfr Holdings Pte Ltd), a Singapore-based distributor of fasteners and other C parts. Exim established in 1982 in Singapore, Exim & Mfr Enterprise provides quality-assured fasteners, electro-mechanical components, sleevings / tubings, wires, wiring...

General informationCompany descriptionAt the end of August, Bulten completed the acquisition of Exim (Exim & Mfr Holdings Pte Ltd), a Singapore-based distributor of fasteners and other C parts. Exim established in 1982 in Singapore, Exim & Mfr Enterprise provides quality-assured fasteners, electro-mechanical components, sleevings / tubings, wires, wiring...

Job Desc:1.     Lead and mentor the customer service team to improve efficiency.2.     Ensure smooth operations and adherence to SOPs.3.     Monitor daily service metrics and report on performance.4.     Provide coaching and feedback to enhance customer interactions.5.     Handle escalated customer complaints and ensure...

Company DescriptionFIN Logistics has been a leading local Indonesian logistics company since 1977, operating for over 45 years. Known for its strong commitment to service quality, the company has earned prestigious certifications such as Authorized Economic Operator (AEO), ISO 14001, ISO 45001, and ISO 9001. We offer a comprehensive range of logistics...

We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating...

We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating...