Merchant Operation Staff
7 days ago
Verify data through the KYB (Know Your Business) process
Handle operational issues faced by merchants
Escalate technical or administrative issues to the relevant teams when necessary
Prepare periodic reports related to merchant onboarding status and activities
Act as a liaison between internal teams and merchants regarding status updates and issue resolutions
Develop SOPs or work guidelines to ensure operational efficiency and consistency
Minimum Diploma (D3) or Bachelor's degree (S1) in Management, Business, or a related field
At least 1 year of experience in Merchant Operations, Partner Operations, or Onboarding
Familiar with operational tools such as Google Workspace, Excel/Sheets, and ticketing systems
Basic understanding of SLA tracking, documentation, and business approval workflows
Detail-oriented, communicative, and able to coordinate across teams
Strong analytical and problem-solving skills
Able to work effectively in a small team and dynamic environment
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Merchant Operation Staff
7 days ago
Jakarta, Jakarta, Indonesia byOrange Full time 15,000,000 - 30,000,000 per yearResponsibilities:Verify data through the KYB (Know Your Business) processHandle operational issues faced by merchantsEscalate technical or administrative issues to the relevant teams when necessaryPrepare periodic reports related to merchant onboarding status and activitiesAct as a liaison between internal teams and merchants regarding status updates and...
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Merchant Operations Executive
7 days ago
Jakarta, Jakarta, Indonesia PT. Swakarya Insan Mandiri Full time 9,000,000 - 12,000,000 per yearJob Overview:This role focuses on ensuring smooth operational processes by supporting merchant partners from onboarding to ongoing activities. The position involves assisting merchants throughout their journey, collaborating with cross-functional teams (such as Key Account, Operations, Legal, Payment, and Finance), and providing timely support and issue...
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Merchant Relation Officer
16 hours ago
Jakarta, Indonesia SCRUFF Full timeSupport Business Development Team for sales and operational process in Fashion & Lifestyle's Category - Maintain good communication and relationship with merchant partners for both online & offline - Responsible for sales target in their account - Do regular visit to offline merchant partner - Ensure successful onboarding and integration with merchant...
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Merchant Relation Officer
16 hours ago
Jakarta, Indonesia Indodana Full timeJob Description - Support business development team for sales and operational process in Fashion & Lifestyle Category - Maintain good communication and relationship with merchant partners - Responsible for sales target in their account - Do regular visit to merchant partner - Ensure successful onboarding and integration with merchant partners - Provide...
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Merchant Relation Officer
7 days ago
East Purwokerto, Central Java, Indonesia PT Indodana Multi Finance Full time 15,000,000 - 25,000,000 per yearJob Description :Maintain good relationship with SME offline merchant who using Merchant Apps.Responsible for sales target in their areaProvide training Merchant Apps to store staffEnsure placement POP material promotion in storeDo promotion socialization program to store staffQualifications :Candidate must possess at least high school or diploma degree in...
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Merchant Trainer
1 day ago
Jakarta, Jakarta, Indonesia klikit Full timeWe are looking for a Trainer based in Bandung to support our merchant rollout by providing on-site and remote training. Your role is to ensure merchants understand how to use Klikit's products—how to log in, manage orders, and operate the system confidently—so that their first orders run smoothly.RequirementsResponsibilitiesConduct on-site visits to...
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Merchant Relation Officer
7 days ago
Mojokerto, Mergelo, Mojokerto City, East Java, Indonesia Indodana Full time 20,000,000 - 25,000,000 per yearJob DescriptionMaintain good relationship with SME offline merchant who using Merchant Apps.Responsible for sales target in their areaProvide training Merchant Apps to store staffEnsure placement POP material promotion in storeDo promotion socialization program to store staffHandling Mojokerto area QualificationsCandidate must possess at least high school...
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Merchant Relation Officer
7 days ago
Mojokerto, Mergelo, Mojokerto City, East Java, Indonesia Indodana Full time 20,000,000 - 40,000,000 per yearCompany Description Indodana (PT Artha Dana Teknologi) is a OJK-licensed financial technology company that operates a credit marketplace for peer-to-peer loans. Our mission is to achieve financial inclusion by enabling lenders to provide loans to the 100 million underbanked Indonesians. Leveraging sophisticated big data and artificial intelligence...
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Account Operation Merchant
5 days ago
Jakarta, Jakarta, Indonesia PT Sinar Jernih Suksesindo Full time 2,500,000 - 4,000,000 per yearPosisi ini berfokus pada dukungan operasional untuk merchant/mitra bisnis. Tugas utamanya adalah memastikan seluruh proses operasional merchant berjalan lancar dan membantu tim Account Manager dalam menangani berbagai kendala.Inti PekerjaannyaMemberikan dukungan operasional kepada Account Manager, terutama saat terjadi masalah atau kendala dari...
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Merchant Operations Executive
6 days ago
Jakarta, Jakarta, Indonesia Sinergi Performa Cipta Full timeTanggung Jawab :- Mengelola proses end-to-end onboarding dan aktivasi merchant untuk G-Food & G-Mart.- Mendukung kegiatan operasional harian dan proses administratif terkait pengelolaan merchant.- Berkoordinasi dengan tim internal (KAM, Strategy Ops, Legal, Payments, Finance, dan lainnya) untuk menangani isu terkait merchant secara cepat dan efektif.-...