Training And Quality Manager

3 days ago

Jakarta, Jakarta, Indonesia The Trans Luxury Hotel Full time 10,000,000 - 20,000,000 per year

Company Description

The Trans Hotel Jakarta is Indonesia's hallmark of opulent hospitality, seamlessly intertwining Indonesian traditions with modern sophistication. The hotel is part of an integrated complex that includes the renowned Trans Studio Cibubur indoor theme park and Trans Shoping Mall. With ca. 200 exquisitely designed rooms and suites, the hotel caters to both business and leisure travelers, offering premium amenities, panoramic city views from its level 18 restaurant and lounge, a unique sandy beach pool, a luxurious day spa, and a state-of-the-art fitness center. The Trans Hotel Jakarta provides an exceptional setting for a memorable escape or a distinguished event in an iconic and environment.

Role Description

This is a full-time on-site role for a Learning and Quality Manager, located in Jakarta, Indonesia. The Training and Quality Manager will oversee the development and implementation of training programs to ensure that all employees meet established performance standards. The role includes analyzing training needs, designing and delivering training sessions, evaluating the effectiveness of training initiatives, and monitoring service quality. The manager will collaborate with various departments to ensure consistent service excellence and foster continuous improvement.

Qualifications

  • Extensive experience in developing, implementing, and managing Training Programs and Workforce Development initiatives.
  • Proficient Communication, Presentation, and Public Speaking skills
  • Experience in Hotel Industry preferred
  • Bachelor's degree in Hospitality, Business Management, Human Resources, or a related field
  • Strong attention to detail and ability to develop and maintain high-quality standards
  • Fluency in English and Indonesian; additional language skills are a plus

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