Training Specialist

6 days ago

Jakarta, Jakarta, Indonesia Staffinc Full time 120,000,000 - 240,000,000 per year

Join our internal team at Staffinc and seize the opportunity to contribute and grow within our dynamic environment
About Staffinc Staffinc is Indonesia's leading digital staffing platform, providing end-to-end workforce solutions:
  • Staffing: From recruitment to payroll management.
  • HR System: Simplified hiring, payroll, and benefits.
  • Procurement & Rental: Essential tools and equipment for workers.
Since 2018, Staffinc has empowered 1.7 million+ workers in 350+ cities, combining people and technology for real impact.
Job Description: Employee Development:
  1. Asses FM manpowers performance and quality
  2. Provide coaching
Training Program Design:
  1. Develop comprehensive training materials: manuals/modules related to FM soft services
  2. Implement training programs tailored to different skill levels
  3. Create and Maintain SOPs for various FM tasks
Training Delivery:
  1. Facilitate in-person workshops: including hands on training
  2. Conduct virtual learning sessions
  3. Lead induction/on-the-job training
Service Quality:
  1. Build success matrices
  2. Conduct quality and performance audits
  3. Monitor and training outcomes
Continuous Improvement:
  1. Keep up-to-date with industry trends
  2. Revise and improve training materials
Reporting and Documentation:
  1. Maintain detailed records of training activities
  2. Ensure proper documentation of SOPs, training materials, safety standards
Projects Roll-Out preparation:
  1. Designing solutions for FM projects

Requirements:
  • Bachelor's degree in Human Resources, Business Administration, Facility Management, or related field
  • Minimum 5 years experience in FM, with at least 2 years in training role
  • Strong knowledge of FM soft services; cleaning, security, etc
  • Proven experience in creating and delivering training programs, including SOP development
  • Strong understanding of service quality standards and KPIs for performance evaluation
  • Ability to design and implement learning modules 
  • Excellent communication skills in both Indonesian and English, with the ability to engage to learners

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