Secured Lending Client Service Specialist O223

1 week ago


Indonesia CIMB Group Full time 6,000,000 - 8,000,000 per year
Description
  • Bertanggung jawab terhadap Proses dan Retensi terkait permintaan nasabah untuk pelunasan pinjaman/pembiayaan KPR/KPRiB/PCL/PFLiB seluruhnya maupun sebagian yang diajukan ke team Customer Retention, melalui contact centre) dan/atau cabang.
  • Bertanggung jawab dalam menjalankan dan menawarkan program khusus (Loyalty Program) untuk tujuan retensi sekaligus cross selling kepada nasabah terpilih terkait fasilitas existing KPR/KPRIB/PCL/PFLiB.
  • Bertanggung jawab dalam melakukan proses perpanjangan fasilitas (renewal) dan ganti jaminan nasabah Personal Credit Line (PCL) yang akan jatuh tempo.
Qualifications

Min. D3 atau  S1 (Bachelor Degree)

Pengalaman 2 tahun di perbankan terutama bidang Kredit/Pembiayaan KPR/Customer Care Lending

Technical/Functional skills

  • Memiliki kemampuan komunikasi, negosiasi dengan persuasive yang baik
  • Basic Product Knowledge KPR (menjadi keuntungan utama)
  • Mampu mengoperasikan progam Microsoft Office
  • End to End Credit Process (menjadi keuntungan utama)


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