Secured Lending Client Service Specialist O223
1 week ago
- Bertanggung jawab terhadap Proses dan Retensi terkait permintaan nasabah untuk pelunasan pinjaman/pembiayaan KPR/KPRiB/PCL/PFLiB seluruhnya maupun sebagian yang diajukan ke team Customer Retention, melalui contact centre) dan/atau cabang.
- Bertanggung jawab dalam menjalankan dan menawarkan program khusus (Loyalty Program) untuk tujuan retensi sekaligus cross selling kepada nasabah terpilih terkait fasilitas existing KPR/KPRIB/PCL/PFLiB.
- Bertanggung jawab dalam melakukan proses perpanjangan fasilitas (renewal) dan ganti jaminan nasabah Personal Credit Line (PCL) yang akan jatuh tempo.
Min. D3 atau S1 (Bachelor Degree)
Pengalaman 2 tahun di perbankan terutama bidang Kredit/Pembiayaan KPR/Customer Care Lending
Technical/Functional skills
- Memiliki kemampuan komunikasi, negosiasi dengan persuasive yang baik
- Basic Product Knowledge KPR (menjadi keuntungan utama)
- Mampu mengoperasikan progam Microsoft Office
- End to End Credit Process (menjadi keuntungan utama)
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